Field Service Representative I - Columbus, OH

Solventum in; Columbus (OH); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental & Vision

Health Savings Accounts

Disability Benefits

Life Insurance

Voluntary Benefits

Paid Absences and Retirement Benefits

Job summary

Solventum, based in Columbus, OH, seeks a Field Service Representative I to support healthcare professionals by delivering and maintaining medical equipment. The role includes preparing devices, ensuring cleanliness, tracking inventory, and assisting hospital staff with services.

Applicants should have a high school diploma or GED, a valid driver’s license, and at least one year of customer-facing experience. Some travel and non-traditional hours may be required.

Qualifications

• High School diploma or GED required.
• 1 year of customer-facing experience in any sector.
• Current, valid driver’s license.
• Associate degree or higher preferred.
• Ability to work non-traditional hours, including evenings, weekends, and on-call duties.
• Must meet physical requirements per Job Safety Analysis.

Responsibilities

• Deliver, pickup and maintain medical device equipment for customers.
• Prepare equipment and disposables for delivery and complete documentation.
• Track inventory on assets, parts and supplies.
• Locate missing or misplaced equipment as needed.
• Load and unload equipment from company vehicles.
• Attend training sessions and travel as required (up to 20% domestically).

Skills

Customer service

Driver's license

Non-traditional schedule

Physical requirements

Columbus area travel

Education

High School Diploma/GED

Associate degree or higher

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Field Service Representative I - Columbus, OH

3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment.

• Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
• Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery.
• Tracking inventory control on assets, parts, disposables, and supplies.
• Locate missing and misplaced equipment as needed.
• Loading and unloading medical equipment from company vehicles.
• Attending training and other scheduled business functions which will require commercial air travel.

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

Your Skills and Expertise

• High School Diploma/GED or higher.
• One (1) year customer facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License.
• An associate degree or higher.
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties.
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA).

Additional Requirements

In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.

Work Location: Onsite in Sales Territory, Columbus, OH

Travel: May include up to 20% domestic.

Relocation Assistance: Relocation is not authorized.

Supporting Your Well-being

Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

The expected compensation range for this position is $43,520 - $59,840, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

• Medical
• Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences and Retirement Benefits

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.