Field Service Representative I - Columbus, OH

USA SOLVENTUM US LLC; Columbus (OH); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental & Vision

Health Savings Accounts

Flexible Spending Accounts

Disability Benefits

Life Insurance

Voluntary Benefits

Paid Absences and Retirement Benefits

Job summary

Solventum (formerly 3M Health Care) is seeking a Field Service Representative I in Columbus, OH to deliver, install and maintain cutting-edge medical device equipment for healthcare clients.

You will drive a company vehicle, support customers, manage inventory, and participate in training. A HS diploma, customer-facing experience, valid driver’s license, and associate degree or higher are required; willingness to travel up to 20% and to work non-traditional hours.

Qualifications

• High School Diploma/GED or higher.
• One year of customer-facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License
• An associate degree or higher
• Ability to work non-traditional work schedule, including evenings, weekends, and on-call duties
• Ability to meet physical requirements as per Job Safety Analysis (JSA)

Responsibilities

• Deliver, pickup and maintain medical device equipment.
• Interface with customers daily to provide superior service.
• Track inventory of assets, parts, disposables, and supplies.
• Load/unload equipment and assist with training and travel as needed

Skills

Customer facing experience

Valid driver's license

Flexible/non-traditional schedule

Physical requirements fitness

Education

High School Diploma/GED

Associate degree or higher

Job description

Field Service Representative I – Columbus, OH

3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating and maintaining superior customer relationships. Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles. As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions. Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed. Loading and unloading medical equipment from company vehicles. Attending training and other scheduled business functions which will require commercial air travel.

Company Vehicle

This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.

Your Skills and Expertise

• High School Diploma/GED or higher
• One (1) year customer facing experience in a private, public, government, or military environment.
• Current, valid Driver’s License
• An associate degree or higher
• Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
• Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Additional Requirements

In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry.

Work Location

Work Location: Onsite in Sales Territory, Columbus, OH

Travel: May include up to 20% domestic

Relocation Assistance: Relocation is not authorized

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially.

Compensation

The expected compensation range for this position is $43,520 - $59,840, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

• Medical
• Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences and Retirement Benefits
• etc.

Employment Practices

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges.

20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them.

Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work.

Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives.

In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future.