Field Service Representative (FSR) Build & Configure Engineer

M9 Solutions LLC.; San Diego (CA); On-site; USD 175,000 - 190,000; Full time

Job summary

M9 Solutions is seeking a Field Service Representative Build & Configure Engineer to support a government contract in San Diego, CA. An active TS/SCI clearance is required, and U.S. citizenship is mandatory.

The role involves building and configuring software on government-owned hardware, coordinating with government staff and vendors, and training personnel in lab processes. Competitive compensation is offered for a dedicated, independent professional.

Qualifications

• Active TS/SCI clearance with U.S. citizenship is required.
• Strong technical background in CS/SE or related field.
• Experience supporting on-prem server deployments and Linux administration.
• Experience configuring enterprise servers (hardware and software).
• Experience with IPv4 networking (static IP, routing, NAT).
• Proven ability to coordinate complex work across teams, vendors, and stakeholders.
• Comfort in classified government environments and lab protocols.
• Strong written and verbal communication for status reporting.
• Experience with edge hardware deployment.
• Ability to work independently in fast-paced, high-stakes setting.

Responsibilities

• Oversees build and configuration of software on government hardware in a government facility.
• Configures enterprise servers and software; OS install, network config, troubleshooting.
• Maintains build schedules across concurrent work streams; ensures no stall due to lack of owner.
• Maps processes and verifies execution with US Government and contracted personnel.
• Records and reports build progress; single source of truth for stakeholders.
• Liaises day-to-day with government and contract officials in the lab.
• Coordinates across external vendors, internal teams, and remote engineers; relays feedback.
• Surfaces blockers and routes them to the right owners.
• Trains new personnel on lab processes and procedures.
• Delivers training across desk-side, classroom, and 1:1 settings.
• Provides operational and technical feedback to stakeholders and engineers.
• Supports incoming technical requests from government personnel.

Skills

TS/SCI clearance

US citizenship

Technical background in CS/SE

Linux command line

Enterprise server deployment

IPv4 networking

Python/SQL/Spark familiarity

Independent worker

Education

CS/CE background

Job description

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting.

M9 Solutions is seeking a Field Service Representative (FSR) Build & Configure Engineer to work onsite in support of a government contract for a client located in San Diego, CA. An active TS/SCI clearance is required.

Responsibilities

• Oversees the build and configuration of software on government-owned hardware in a government-owned facility.
• Configures and validates enterprise server hardware and software, including operating system installation, network configuration, and system-level troubleshooting.
• Maintains and manages build schedules across concurrent work streams, ensuring nothing stalls for lack of an owner.
• Maps key technical and procedural processes and verifies they are executed correctly with US Government and associated contracted personnel.
• Records and reports progress on ongoing builds, serving as the single source of truth on status for all stakeholders.
• Liaises day-to-day with government and contract officials in the lab.
• Coordinates across external vendors, internal teams, and remote engineers; relaying technical issues and carrying feedback in both directions.
• Surfaces questions, blockers, and feedback from government stakeholders and routes them to the right owners.
• Trains new personnel on lab processes and procedures as the team grows.
• Delivers training across desk-side, classroom, and 1:1 settings to analysts and operators.
• Provides operational and technical feedback to both government stakeholders and engineers in other locations.
• Supports incoming technical requests from government personnel and coordinates related response, support, and training as needed.

Required Skills and Qualifications

• TS/SCI security clearance.
• U.S. citizenship is required for this role.
• Strong technical background, ideally in Computer Science, Software Engineering, or a related field.
• Experience supporting on-prem server deployments.
• Background in Linux system configuration and management, with comfort working directly on the Linux command line.
• Experience configuring enterprise servers, both hardware and software.
• Experience configuring and debugging IPv4 networks, including static IP assignment, routing, and NAT.
• Demonstrated experience coordinating complex technical work across multiple teams, vendors, and stakeholders.
• Comfort operating in classified government environments and navigating government lab protocols.
• Strong communication skills including status reporting, feedback gathering, and troubleshooting with both technical and non-technical audiences.
• Experience with edge hardware deployment or government hardware build and configure operations.
• Technical fluency in areas such as Python, SQL, or Spark; sufficient to understand platform behavior and engage credibly with engineers.
• Ability to work independently and make sound decisions with minimal supervision in a fast-moving, high-stakes environment.

Full-Time Employee Compensation

• M9 Solutions' pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the position, education, experience, knowledge, skills, abilities, as well as internal equity, location, alignment with market data, applicable bargaining agreement (if any), or other law.
• M9 Benefits https://m9solutions.com/why-join-m9/#our-benefits

$175,000 - $190,000 USD

GH 973

M9 Solutions, LLC (M9) is a Federal subcontractor and complies with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA). M9 also adheres to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), ensuring equal opportunity for protected veterans. If you wish to voluntarily share that you are an individual with a disability, you are welcome to do so at any point in the application or employment process; M9 does not require this information, and it will not affect your candidacy. If you need accommodation during the application process or encounter difficulties using our website, please contact our Human Resources Department [e-mail] or 703-936-0880.

M9 Solutions is a proud participant in the Virginia Values Veterans (V3) program and supports the Military Medics and Corpsmen (MMAC) initiative, demonstrating our commitment to hiring and supporting veterans, transitioning service members, military spouses, and dependents.

With 15+ years of proven delivery and growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants. M9 was recognized as an Inc. 5000 Fastest-Growing Private Companies in 2021, 2020, 2019, 2018, 2017, 2016, and 2012. M9 Solutions believes that work should be fun, rewarding, and something everyone can be excited about. We offer a competitive compensation package and valuediverse perspectives in driving the vision of the company.