Field Service Representative - Drives/Industry

Schneider Electric; Portland (OR); Remote; USD 66,000 - 99,000; Full time

Job summary

A leading electrical services provider is seeking a Field Service Representative in Portland, Oregon. The role involves servicing and maintaining variable frequency drives and requires technical proficiency in electrical theories and strong problem-solving skills. The position offers extensive training, a flexible work schedule, and an inclusive benefits package. Candidates should have vocational education or military training in electronics, alongside 3+ years of relevant service experience.

Benefits

Comprehensive benefits package

401(k) with match

Paid time off

Qualifications

• 3+ years of mechanical, electrical, or power distribution service experience.
• Experience in testing, maintenance, and upgrades in Variable Frequency Drives.
• OSHA10 or OSHA30 certification is a plus.

Responsibilities

• Servicing, installing, and repairing customer equipment.
• Performing warranty work and startup service.
• Documenting all required information for each site.

Skills

Technical proficiency in electronic/electrical component theory

Problem-solving skills

Communication skills

Education

Vocational education or military training in electronics

Tools

Construction and testing equipment

Job description

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position.

Great people make Schneider Electric a great company.

Schneider’s Industry Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Representative position will sit within our U.S. Services business, specifically our Industry Services team. Our Industry Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on variable frequency drives and operation on customer sites.

As a Field Service Representative, a typical day for you might include:

• Servicing, installing, and repairing customer equipment.
• Performance of warranty work and start-up service.
• Perform Startup/Commissioning on Schneider Variable Frequency Drives.
• Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products.
• Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
• Technical support in product service, product training and applications including on-site audits.
• As needed; support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays.
• Document all required information for each site (technical report).

On some days, you may even:

• Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
• Assist in the developing design modifications and implements modifications and provides installation support for the modifications.
• Develops and implements training courseware and provides training to customers and other service representatives.
• Travel for both training and to support job site requirements in other areas.

This may be the next step in your career journey if you have:

• Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
• 3+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory.
• Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
• The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• The ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in testing, maintenance and/or upgrades in VFDs (Variable Frequency Drives) and/or Soft Starts.
• Experience in servicing Drives and/or Soft Starts with regards to start up and repair preferred.
• OSHA10 and/or OSHA30 certification a plus.
• MSHA training (parts 46 and 48) a plus.
• The ability to interpret blueprints and other service documents, including various electrical drawings.
• The capacity to move service equipment weighing up to 50 pounds

What we have for you:

Within your first 90 days, you’ll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more.

Let us learn about you! Apply today.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.