Field Service Representative - Drives/Industry

Schneider Electric; Illinois; Remote; USD 68,000 - 102,000; Full time

Benefits offered by this job

Training provided

Tools provided

Uniforms

Mobile devices

Laptops

Company vehicle

Job summary

Schneider Electric in the United States is seeking a Field Service Representative for our Industry Services team. This home-based role offers a 40-hour guarantee with overtime and provided company vehicles, tools, uniforms, mobile devices, and laptops to support daily field work.

Your typical day includes servicing, installing, and repairing customer equipment, performing startup/commissioning on Variable Frequency Drives, and documenting site findings in technical reports. Travel as needed.

Qualifications

• Vocational education or military training in electronics or similar.
• 2+ years of mechanical/electrical service experience.
• Experience with Variable Frequency Drives.
• Ability to write reports and present information to managers/customers.
• Ability to calculate figures and perform basic measurements.
• Experience in testing/maintenance of MV switchgear, transformers, relays or control systems.
• Ability to read blueprints and electrical drawings.
• Capable of lifting up to 50 pounds.

Responsibilities

• Servicing, installing, and repairing customer equipment.
• Warranty work and startup service.
• Startup/Commissioning on Schneider Variable Frequency Drives.
• Testing and calibration on drive products.
• Constructing and testing using diagrams and test instruments.
• Provide on-site audits and technical support.
• Support equipment including switchgear, PDUs, RPPs, BMS, PLCs, HMIs and drives.
• Document site information in technical reports.
• Travel for training and to support job sites as needed.

Skills

Electronics

Electrical theory

Variable Frequency Drives

Troubleshooting

Report writing

Field service

Education

Vocational education

Military training

Tools

Testing instruments

Circuit diagrams

Job description

Great People Make Schneider Electric a Great Company.

Schneider’s Industry Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Representative position will sit within our U.S. Services business, specifically our Industry Services team. Our Industry Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on variable frequency drives and operation on customer sites.

As a Field Service Representative, a typical day for you might include:

• Servicing, installing, and repairing customer equipment.
• Performance of warranty work and start-up service.
• Perform Startup/Commissioning on Schneider Variable Frequency Drives.
• Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products.
• Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
• Technical support in product service, product training and applications including on-site audits.
• As needed; support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to.
• Document all required information for each site (technical report).

On some days, you may even:

• Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
• Assist in the developing design modifications and implements modifications and provides installation support for the modifications.
• Develops and implements training courseware and provides training to customers and other service representatives.
• Travel for both training and to support job site requirements in other areas.

This may be the next step in your career journey if you have:

• Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
• 2+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory.
• Experience with Variable Frequency Drives.
• Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
• The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• The ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
• The ability to interpret blueprints and other service documents, including various electrical drawings.
• The capacity to move service equipment weighing up to 50 pounds

What we have for you:

Within your first 90 days, you’ll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTA

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full‑time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job‑related skills, experience, and relevant education or training.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well‑being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

• Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well‑being programs, 12 holidays per year, and 15 days of paid time off per year.
• Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
• Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
• Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
• Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Schneider Electric is there when it matters most to you

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

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