Field Service Representative (2nd shift) -- North Kansas City, MO 1

Arjo; North Kansas City (MO); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Competitive medical, vision, and dental insurance

401k plan

Paid time-off (15 days)

Paid training and development

Job summary

A leading medical equipment company in North Kansas City is hiring a Field Service Representative to maintain, deliver, and pick up medical equipment. Ideal candidates will have experience in service operations, a clean driving record, and excellent customer service skills. This role requires local driving within the Kansas City metro area and the ability to lift and handle medical equipment. A supportive workplace culture focused on improving lives through healthcare is emphasized.

Qualifications

• Clean driving record is mandatory.
• 2+ years of experience in service or operations field required.
• Must possess strong customer-service skills.

Responsibilities

• Maintain, clean, deliver, and pick up medical equipment.
• Drive a 26-foot box truck for deliveries within the metro area.
• Ensure routine vehicle maintenance and documentation.

Skills

Customer service

Driving Skills

Lifting up to 30 pounds

Working with solvents and cleaners

Education

High school diploma or equivalent

Job description

Overview

What moves you? Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!

What moves you? Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Our Total Rewards Programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and growth and development of our employees.

Benefits

• Total Cash – Base pay ($21-23/hr DOE) plus OT and performance bonus.
• Benefits – Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.
• Paid time-off – 15d PTO, 12 holidays (8 standard/4 floating), birthday.
• Paid Training and Development - Arjo supports the development and growth of our employees through constant growth opportunities.

This Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our North Kansas City service center but will involve local driving to and from Kansas City Metro Area medical facilities using company vehicles.

Schedule/Shift: Tuesday-Saturday, 2pm-10:30pm with overnight on-call coverage in rotation with the Kansas City team.

Day-to-day functions

• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26 foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to Arjo quality standards
• Present highest level of customer etiquette in all patient/customer interactions

Qualifications

• High school diploma or equivalent
• Must have clean driving record
• Two (2) years’ experience within service or operations field
• Two (2) years’ experience in front-line customer-service
• Lifting up to 30 pounds; pushing and pulling objects up to 75 pounds
• Ability to drive work truck
• Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment

Arjo Inc. welcomes people from all backgrounds and walks of life. Our employees have different strengths, experiences, and backgrounds, but share a common passion for improving people\'s lives. We collectively promote a welcoming culture that embraces new ideas, encourages innovation, and values belonging. Arjo Inc. gives consideration for employment to all qualified applicants and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, disability, genetic information, military status, or any other characteristic protected by applicable federal, state, or local law. Qualified Applicants who require a reasonable accommodation for any part of the application and/or hiring process may contact us through the following email address: [e-mail]

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com