Field Service Representative

Eaton; Redmond (WA); On-site; USD 82,000 - 121,000; Full time

Benefits offered by this job

Company car

40-hour base pay with overtime

Tuition assistance

Leads program bonus

Company vehicle, toolkit, and phone

Travel opportunities

Job summary

Eaton is seeking a Field Service Representative in the Tukwila, WA area to deliver technical solutions for electrical equipment and support customers on site. You will work on assigned projects, perform complex tasks, and generate service reports while complying with safety programs.

The role includes a guaranteed 40-hour base pay with overtime eligibility, a company vehicle, and opportunities across multiple service branches. Travel within the district may be required.

Qualifications

• High School Diploma or GED required with 2 years electrical/mechanical industry experience, or 5+ years with trades program completion.
• Must be able to work in the US without corporate sponsorship now or in the future.
• Must have a valid driver's license.

Responsibilities

• Work on assigned projects for electrical equipment and deliver technical solutions to customers.
• Perform complex engineering assignments including equipment design, testing, or process studies.
• Generate timely service reports on work, product performance, and warranties.

Skills

Electrical safety

Problem solving

Team collaboration

Strong computer skills

Communication

Education

High School Diploma or GED

Bachelor's degree in Engineering (preferred)

Tools

DOT qualification

TWIC card

Electrical testing equipment

Job description

Eaton's ES AMER ESS division is currently seeking a Field Service Representative in the Tukwila, WA area. Field Service Representative roles offer company car and guaranteed 40-hour paid week.

The expected annual salary range for this role is $82000 - $121000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

• Work on assigned projects for electrical equipment
• Deliver technical solutions to customers
• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
• Generate timely and accurate service reports on work, product performance, and warranties.

Team Benefits:

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship and safety training
• Company vehicle, toolkit, and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches

Position Success Criteria:

• Successfully complete and maintain compliance with Eaton's safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter.
• Submit to periodic customer required background and drug screenings.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.
• This position requires you to drive an Eaton vehicle.
• Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
• Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.
• Practices electrical safety measures
• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
• Ability to obtain and maintain a valid TWIC card.
• Proficient with hand and power tools for equipment assembly
• Strong computer skills
• Strong problem-solving and logical thinking skills
• Works well under time constraints and in stressful situations
• Explain technical problems and solutions
• Collaborates effectively with the team to meet project deadlines

Qualifications:

Basic Qualifications

• High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
• Must be able to work in the US without corporate sponsorship now or in the future
• No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
• Must have a valid driver's license

Preferred Qualifications

• Bachelor's degree in Engineering from an accredited institution
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
• Electrical or General Contractor's License
• Professional Engineering License
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
• NICET/NETA certification

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest o