Field Service Representative

Veolia | Water Tech; LaGrange (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Tuition Reimbursement

Job summary

Veolia Water Technologies in the United States is seeking a Field Service Representative to deliver on-site technical service for chemical feed equipment and water treatment systems. You will install, service, and troubleshoot equipment at customer sites, act as the technical liaison, and build lasting relationships through expert support.

The role requires independent work across diverse industries, willingness to travel within the territory, strong problem-solving and communication skills, and

Qualifications

• High School Diploma, GED, or equivalent.
• Minimum 2 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training.
• A valid driver’s license (learner’s permit or G1/G2 class will not qualify).
• Technical degree in Electrical/Electronic Technology or related discipline (preferred).
• 3+ years of experience in instrumentation & electronics, plant operations/maintenance (preferred).
• Familiarity with water treatment processes and industrial equipment (preferred).

Responsibilities

• Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations.
• Obtain samples and perform water testing; enter data into Veolia’s Insight platform.
• Provide expert recommendations, training, and solutions to customer teams.
• Calibrate equipment, program controllers, perform preventative maintenance, and diagnose/resolve issues onsite or remotely.
• Maintain detailed service reports and ensure safety protocols are followed.
• Support multiple customer sites within the territory and coordinate with sales for service delivery.

Skills

Technical proficiency

Water treatment knowledge

Strong communication

Problem solving

Education

High School Diploma / GED

Technical degree in Electrical/Electronic Technology

Instrumentation/electronics certs

Tools

PLC programming

Electrical testing

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands‑on technical service and sustainability!

We're seeking an experienced Field Service Representative to deliver exceptional on‑site technical service as the primary technical liaison between Veolia and our industrial customers. You'll work independently across diverse industries, providing expert installation, maintenance, and troubleshooting services for chemical feed equipment and water treatment systems while building lasting customer relationships through technical excellence.

What You’ll Do

• Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
• Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc., and enter data into Veolia’s trending platform (Insight)
• Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
• System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on‑site interventions
• Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
• Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

What Success Looks Like:

• Consistently deliver high‑quality technical service that exceeds customer expectations
• Complete installations, commissioning, and troubleshooting projects on time
• Build strong customer relationships through technical expertise and professional service
• Maintain safety standards and compliance in all industrial environments
• Contribute to territory growth through technical excellence and customer satisfaction
• Demonstrate continuous learning and adaptation to new technologies

Qualifications

Who You Are

• Self-motivated
• Able to work independently
• Can manage multiple priorities
• Safety-minded approach
• Able to work in various industrial environments
• Committed to continuous learning

Knowledge, Skills & Abilities

• Computer proficiency
• Strong troubleshooting skills
• Excellent communication, both verbal and written
• Superb customer service skills
• Good mathematical skills

Education & Experience

Required

• High School Diploma, GED, or equivalent
• Minimum 2 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
• A valid driver's license (a learner's permit or G1/G2 class will not qualify)

Preferred

• Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline
• 3+ years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
• Familiarity/experience with water treatment processes and industrial equipment

Working Conditions

• Work takes place in various industrial environments
• Must be able to safely lift up to 50lbs and perform precision work
• Travel is required, as needed

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include:

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

We also offer...

• Opportunity for advancement. A place to build a career!
• Training in valuable skills
• Opportunity for new challenges. We’re growing!
• Strong leadership team!

As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.