Field Service Representative

Nutanix; Frederick (MD); On-site; USD 82,000 - 121,000; Full time

Benefits offered by this job

Company vehicle

Toolkit

Phone

Tuition assistance for ongoinglearning

Job summary

Eaton’s ES AMER ESS division seeks a Field Service Representative in Rockville, MD to install, troubleshoot, and service electrical equipment. You will deliver technical solutions, perform power quality measurements, and generate detailed service reports for warranties and product performance.

The role requires 2+ years in electrical/mechanical service or a related field, a valid license, and willingness to travel. A company vehicle, toolkit, and phone are provided.

Qualifications

• High School Diploma or GED with 2+ years electrical/mechanical experience, or trade school +5 years.
• US work eligibility; no sponsorship required.
• Understanding of electrical distribution or control systems.
• Ability to work variable hours and travel within the district/state.
• Valid driver's license and DOT qualifications if required.

Responsibilities

• Work on assigned projects for electrical equipment and deliver technical solutions.
• Generate timely service reports on work, product performance, and warranties.
• Evaluate and service electrical distribution or control systems.
• Perform power quality measurements and protective relays work.
• Travel within the district/state/region as required.

Skills

Electrical distribution

Troubleshooting

Power quality

Safety procedures

Tool proficiency

Team collaboration

Education

High School Diploma or GED

Trade school certification

Bachelor's in Engineering

Tools

NICET/NETA certification

Electrical test equipment

Job description

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative. This role is located out of Rockville, MDThe expected annual salary range for this role is $82000 - $121000 a year.Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.What you’ll do:Work on assigned projects for electrical equipmentDeliver technical solutions to customersPerform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigationsDisplay proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control DesignGenerate timely and accurate service reports on work, product performance, and warranties.Team Benefits:Guaranteed 40-hour base pay, eligible for overtime and travel premiumsCareer growth, mentorship and safety trainingCompany vehicle, toolkit, and phoneTuition assistance for ongoing learningLeads program with bonus payOpportunities across 32 service branchesQualifications:Basic QualificationsHigh School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systemsMust be able to work in the US without corporate sponsorship now or in the futureNo relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitationMust have a valid driver's licensePreferred QualificationsBachelor’s degree in Engineering from an accredited institutionMinimum of 1 year of field service evaluating and servicing electrical distribution or control systemsElectrical or General Contractor’s LicenseProfessional Engineering LicenseExperience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systemsExperience performing power quality measurements, troubleshooting, analysis as well as protective relaysNICET/NETA certificationSkills:Position Success Criteria:Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter.Submit to periodic customer required background and drug screenings.Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.This position requires you to drive an Eaton vehicle.Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.Understands 3-phase power systems and low, medium, and high voltage power distribution equipment.Practices electrical safety measuresPerforms physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.Ability to obtain and maintain a valid TWIC card.Proficient with hand and power tools for equipment assemblyStrong computer skillsStrong problem-solving and logical thinking skillsWorks well under time constraints and in stressful situationsExplain technical problems and solutionsCollaborates effectively with the team to meet project deadlinesAll positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.