Field Service Professional - Wills Point, TX

NRG Energy; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Field Services Technician, where you'll thrive in a dynamic environment that values your growth and development. This role offers the chance to provide expert installations and services while maximizing your earning potential through commission and overtime opportunities. Enjoy a supportive culture with comprehensive training, a competitive benefits package, and the flexibility of a 4/10 work schedule. If you're motivated, customer-focused, and ready to take charge of your career, this is the perfect opportunity for you!

Benefits

Comprehensive Paid Training

Company Vehicle and Gas Card

Cell Phone

Work Tablet

10 PTO Days

Paid Holidays

Employee Pricing on Smart Home Products

Qualifications

• Exceptional customer service skills are a must.
• Sales experience in various fields is preferred.
• Field technician experience is a plus.

Responsibilities

• Provide expert-level installation and servicing of technology.
• Maximize earning potential through services and installations.
• Conduct safety analysis of every home.

Skills

Customer Service Skills

Sales Experience

Field Technician Experience

Teamwork

Tools

Work Tablet

Installation Tools

Job description

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals, and future!

We are adding to our Field Services Technician team

We are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – we’ll ship everything to you directly!

Why Join Vivint?

• Full-time employment & full benefit package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you’ll provide expert-level installation and servicing of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who we’re looking for:

Our technician team is made up of individuals from a wide variety of backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. So whether you’re an experienced field technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Someone who thrives in a team environment as well as independently

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field services technicians will conduct a safety analysis of every home to ensure a safe workplace for both technician and customers.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, as well as post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, title, and/or salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.