Field Service Professional - Southlake, TX

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

NRG Energy seeks motivated individuals to join their Field Services Technician team. Successful candidates will excel in customer service and have a knack for technology. With a focus on career growth, generous benefits, and competitive salary structures, the company ensures a rewarding environment for its employees.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Opportunity for overtime

Company vehicle and gas card

Cell phone and work tablet provided

Full benefit package including medical, dental, vision

10 PTO days and paid holidays

Qualifications

• Experience in cable, internet installation, pest control, or similar fields is a plus.
• Ability to work independently and in a team environment.

Responsibilities

• Provide expert installation and service of technology.
• Maximize earnings through service and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Clean driving record

Job description

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. Our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals, and future!

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All necessary tools provided — shipped directly to you!

Why Join Vivint?

• Full-time employment & full benefit package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Recognition as one of Fast Company’s 50 Most Innovative Companies, Forbes’ list of America’s Best Employers, and a Best Employer for Diversity

A Day in the Life: As part of our Field Services Technician team, you’ll provide expert installation and service of cutting-edge technology. You can maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on your honesty and integrity to offer peace of mind.

Who we’re looking for:

Our technician team consists of individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience — car sales, retail, insurance, B2C, call center
• Field technician experience — cable, internet installation, pest control, lawn maintenance, construction, solar tech
• Clean driving record and valid license
• Ability to work well independently and in a team

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

Vivint maintains a strong safety culture. Field technicians will conduct safety analyses of homes to ensure a safe workplace for themselves and customers.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic drug testing, including random, post-accident, and reasonable suspicion testing, as permitted by law. EOE AA M/F/Protected Veteran Status/Disability. Salary and level may vary based on experience and skills.

EEO is the Law Poster (http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.