Field Service Professional - Missouri City, TX

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

NRG Energy is seeking a Field Service Technician to join their Smart Home team. This role involves installation, customer service, and leveraging technology for smarter homes. With comprehensive training and support, successful candidates will thrive in a team environment and enhance customer connectivity through exceptional service.

Benefits

Comprehensive paid training

401(k) plan with matching

Company vehicle and gas card

Paid holidays and vacation time

Employee pricing on products

Qualifications

• Sales experience in car, retail, or B2C sectors.
• Field technician experience in installations or maintenance.
• Valid driver's license and clean driving record.

Responsibilities

• Provide installation and service for smart home technology.
• Maximize earning potential through sales during service calls.
• Conduct safety analysis for each home visit.

Skills

Sales experience

Customer service

Teamwork

Job description

Field Service Professional - Missouri City, TX

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

Comprehensive paid training & Ongoing coaching and support

Company take-home vehicle and gas card

Cell phone and work tablet

We provide all tools necessary to perform the job – We'll ship everything to you directly!

4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

Ten paid holidays

Two weeks paid time off

Employee pricing on smart home products

401(k) plan with matching

Career development and leadership opportunities

Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day in the Life:

As part of our Field Service Technician team, you’ll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who we’re looking for:

Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you’re an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!

Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience

Field technician experience – cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician

Clean driving record and valid license

Someone who thrives in a team environment as well as independently

Minimal Requirements:

Candidates must live within a 20-mile radius of the city

Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.

Physical demands of the job:

Lift and carry up to 45 lbs.

Climb ladders up to 14 feet

Work in attics and other limited-space areas

Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

About the company

NRG Energy, Inc. is a large American energy company, dual-headquartered in Princeton, New Jersey and Houston, Texas.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.