Field Service Professional - Hephzibah, GA

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

NRG Energy is seeking motivated individuals to join their Field Services Technician team. This role involves installing and servicing advanced technology while providing exceptional customer service. With a competitive pay structure and comprehensive training, this position offers a dynamic work environment and opportunities for career growth.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle and gas card

10 PTO days and paid holidays

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.
• Clean driving record and valid license needed.

Responsibilities

• Install and service cutting-edge technology.
• Provide expert-level solutions to customers.
• Conduct safety analyses of each home.

Skills

Customer Service

Sales

Teamwork

Job description

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals, and future!

We are adding to our Field Services Technician team

We are looking for motivated, customer-focused, coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All necessary tools provided — shipped directly to you!

Why Join Vivint?

• Full-time employment with a comprehensive benefits package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Recognition as one of Fast Company’s 50 Most Innovative Companies, Forbes’ Best Employers, and a Diversity Champion

A Day in the Life:

As part of our Field Services Technician team, you’ll install and service cutting-edge technology, providing expert-level solutions. You will have opportunities to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will trust you to act with honesty and integrity, offering them peace of mind.

Who We’re Looking For:

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you are an experienced technician, a sales professional seeking a change, or a motivated individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work well independently and in a team

Physical Demands of the Job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

We prioritize safety at Vivint. Field Services technicians will conduct safety analyses of each home to ensure a safe environment for all.

NRG Energy maintains a drug- and alcohol-free workplace. Employees may be subject to periodic drug testing, including post-accident and suspicion-based testing, as permitted by law. We are an Equal Opportunity Employer, supporting diversity and inclusion. Compensation may vary based on experience and skills.

Official description on file with Talent.