Field Service Professional - Garland, TX

NRG Energy; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

NRG Energy is expanding its Field Services Technician team. This role involves installing and servicing cutting-edge technology, emphasizing customer service and sales. Employees receive competitive pay, comprehensive training, and opportunities for career growth within a dynamic environment.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training & ongoing coaching

Full benefit package including medical and 401(k)

10 PTO days and paid holidays

Company take-home vehicle and gas card

Cell phone and work tablet

Qualifications

• Clean driving record and valid license.
• Motivated and coachable individual, thriving in team and independent environments.
• Exceptional customer service and sales experience.

Responsibilities

• Provide expert-level installation and services of technology.
• Conduct safety analysis for every home.
• Maximize earning potential through installation and service appointments.

Skills

Customer Service

Sales

Field Technician Experience

Job description

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals, and future!

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training, ongoing coaching, and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – we’ll ship everything to you directly!

Why Join Vivint?

• Full-time employment with a full benefit package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you’ll provide expert-level installation and service of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer solutions they have been seeking — peace of mind.

Who We’re Looking For:

Our technician team comprises individuals from diverse backgrounds and experience levels. We believe in investing in our employees through comprehensive training and support. Whether you’re an experienced field technician, a sales representative seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive both in a team environment and independently

Physical Demands of the Job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

We maintain a strong safety culture at Vivint. Field Services technicians will conduct a safety analysis of every home to ensure a safe workplace for both technicians and customers.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, to the extent permitted by law and any applicable collective bargaining agreement. EOE AA M/F/Vet/Disability. Level, title, and/or salary may be adjusted based on experience or skills.

Official description on file with Talent.