Field Service Pool Technician- Indianapolis, IN Area

HydroWorx International Inc.; California; Hybrid; USD 30,000 - 47,000; Full time

Job summary

HydroWorx International Inc. is seeking a Field Service Pool Technician in the Indianapolis, IN area to troubleshoot and repair heavy equipment.

The role requires hands-on electrical, mechanical, and plumbing skills, with extensive travel to customer sites and overnight stays as part of the service program. The technician will install, service, and diagnose equipment, maintain safety and quality standards, and report repair progress through established processes.

Qualifications

• High school or equivalent required with 2-3 years electrical, mechanical and plumbing experience.
• Valid driver’s license and minimum age to rent a vehicle.
• Ability to troubleshoot and perform repairs across electrical, mechanical, and plumbing domains.

Responsibilities

• Installs, services, repairs, and dismantles equipment using hand and power tools.
• Spends 100% of the time attending to customer repairs.
• Inspects equipment to foresee issues and determine repair needs.
• Diagnoses mechanical failures or faulty operation by sight, sound, or tests.
• Installs or assists in installing new equipment or retail scopes of work.
• Reports all component issues via the Continuous Improvement Process.
• Performs other duties as required.

Skills

Electrical repairs

Mechanical repairs

Plumbing repairs

Troubleshooting

Customer communication

Professionalism

Progress reporting

Inventory management

World-class service

Education

High School or equivalent

Tools

Hand & power tools

Job description

# Field Service Pool Technician (Indianapolis, IN Area)Indianapolis, IN 46288## Description| || --- || **Summary/Objective:** || The Field Service Technician’s primary role is to troubleshoot and repair heavy equipment with a work history involving gear boxes, belt and chain driven systems, sprocket and pulley systems, direct drive electrical motors, and various pump systems. This position requires wide-ranging product knowledge as well as best practices for field-based scopes of work. The position also requires knowledge of commercial/industrial electrical and plumbing systems. Extensive field travel and overnight stays are common and consistent in the Service Technician Role. HydroWorx customers include healthcare physical therapy providers, professional & college sports and senior living communities. || || --- || **Responsibilities/Essential Functions:** || * Installs, services, repairs, and dismantles all equipment using hand and power tools. * Spends 100% of the time attending to customer repairs. * Inspects equipment to determine need for repairs and to foresee difficulties and any future issues that may arise. * Diagnoses mechanical failures or faulty operation of equipment by sight, sound, or measurements and tests with instruments to determine amount of wear or damage. * Installs or assists in the installation of new equipment or retail installation scopes of work. * Reports all component issues or failures via the Continuous Improvement Process. * Perform other duties as required. |## Qualifications| | || --- | --- || **Qualifications:** | || **Education & Experience:** | * High School or equivalent, plus 2-3 years electrical, mechanical and plumbing experience. Employee must have a Valid Driver’s License and meet the minimum age requirement to rent a vehicle. || **Skills/Competencies:** | * Able to perform electrical, mechanical and plumbing repairs * Must be able to troubleshoot and problem-solve * Must maintain a professional relationship with all customers * Communicate clearly and effectively * Meeting all customer stated and unstated needs * Report daily progress via phone or video conference with Field Service Manager * Maintaining and reporting all service van inventory * Providing a World Class service to each and every customer following all Service Department Ways and Processes. || **Physical Demands:** | This is primarily a physical job. At any time, the employee may be required to climb ladders, lift boxes and parts up to 80 lbs. Employee could be required to stand for long periods of time, as well as, crawling in small spaces. The employee will also may need to drive for long periods of time traveling to customer sites. || **Work Environment:** | Indoor, warm humid environments || **Tools & Equipment:** | Provided by HydroWorx || **Work Hours:** | Varies Monday-Friday, occasional weekends || **Travel:** | 100% travel (60% onsite, 40% travel) Must be able to travel by air within the United States and have proper travel documentation. || **Training:** | Training for this position will be conducted per HydroWorx Training Program with onsite training including OSHA online compliance trainings. |