Field Service Plumber — Customer-Focused Technician
Bob Means Plumbing
Lemoyne (Cumberland County)
On-site
USD 38,572 - 48,216
Full time
14 days+
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Benefits offered by this job
Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Company paid life insurance
Paid time off
Annual tool allowance
Annual clothing allowance
Job summary
A family-run plumbing service in Cumberland County is seeking a qualified Service Technician for full-time employment. Responsibilities include providing service and support, installing and repairing plumbing systems, and ensuring customer satisfaction. Candidates should have a high school diploma and at least 5 years of plumbing experience. The position offers competitive hourly pay, comprehensive benefits, and opportunities for professional development. Join our dedicated team and contribute to our community!
Qualifications
Proven experience in residential and commercial service plumbing.
Understanding of construction procedures and material management.
Familiarity with quality, health, and safety standards.
Familiarity with field service management systems is preferred.
Responsibilities
Provide service and customer support during visits or dispatches.
Install, repair, and maintain plumbing systems.
Coordinate with office administrator on service activities.
Troubleshoot and resolve customer issues.
Communicate with customers and manage expectations.
Skills
Effective communication
Attention to detail
Problem solving
Independence
Organization
Flexibility
Customer service orientation
Ability to learn software
Education
High school or equivalent
5 years of plumbing experience
Job description
A family-run plumbing service in Cumberland County is seeking a qualified Service Technician for full-time employment. Responsibilities include providing service and support, installing and repairing plumbing systems, and ensuring customer satisfaction. Candidates should have a high school diploma and at least 5 years of plumbing experience. The position offers competitive hourly pay, comprehensive benefits, and opportunities for professional development. Join our dedicated team and contribute to our community!