Field Service Planner

Puffer-Sweiven; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Puffer-Sweiven in Houston is seeking a Mechanical Services Assistant to support field service and internal operations. You will review orders, source parts, and coordinate with buyers to ensure timely delivery and inventory control.

The role requires 5+ years in Operations or Sales with strong product knowledge and 2+ years inside sales/shop experience; proficiency with Microsoft Office; strong communication and teamwork skills; on-site presence at the Houston Service Center.

Qualifications

• 5+ years related Operations or Sales experience and/or training; or equivalent combination of education and experience.
• Basic industry knowledge.
• Excellent Product knowledge.

Responsibilities

• Reviews the purchase order after received from customer and works with buyers to source correct parts.
• Review and request material for future field service jobs.
• Receive and issue parts to the appropriate field service jobs.
• Creates production work orders for machining operations, as required.
• Makes recommendations to optimize inventory use and customer satisfaction, e.g. purchasing shortages, stock transferring, or modifying stock.
• Informs Receiving Department employees of priority of incoming material.
• Supports all field service business units, and other departments as needed.

Skills

Operations experience

Inside sales

Microsoft Office

Education

Education/Knowledge: 5+ years related Operations or Sales experience

Job description

Job Category: Mechanical Services Assistant

Requisition Number: FIELD002533

• Posted : August 11, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Houston Service Center
12305 Kurland Drive
Houston, TX 77034, USA

Houston Service Center
12305 Kurland Drive
Houston, TX 77034, USA

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

• Pressure Management
• Isolation Valves & Actuation
• Control Valves & Regulators
• Process Control & Safety Systems
• Oil & Gas Automation– fiscal custody metering, controls, and SCADA
• Reliability Solutions & Services
• Specialty Pumps & Rotating Equipment
• Instrumentation

Duties and Responsibilities:

• Reviews the purchase order after received from customer and works with buyers to source correct parts.
• Review and request material for future field service jobs.
• Receive and issue parts to the appropriate field service jobs.
• Creates production work orders for machining operations, as required.
• Makes recommendations to optimize inventory use and customer satisfaction, i.e. purchasing shortages, stock transferring, or modifying stock. On occasion, may make decisions on optimizing inventory use.
• Informs Receiving Department employees of priority of incoming material.
• Supports all field service business units, and other departments as needed.

QUALIFICATIONS:

Education/Knowledge:

• 5 plus years related Operations or Sales experience and/or training; or equivalent combination of education and experience.
• Basic industry knowledge.
• Excellent Product knowledge.

Experience/Skills:

• 2 plus years of Operations and/or Inside sales experience to include shop activities or Inside sales experience, experience with Microsoft office and other production and sales order software.

COMPETENCIES:

• Good written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees and customers.
• Strong customer service skills including the ability to develop rapport and trust with other employees and customers.
• Strong interpersonal skills and the ability to work as part of a team.
• Good organizational skills to include the ability to handle several orders at one time.
• Basic Analytical Skills to utilize various sources of data to draw conclusions relating to scheduling and meeting the customers’ requirements.
• Strong Technical aptitude to convey product design, construction, and function.
• Concentration, focus and accuracy with documentation while performing administrative duties.
• Verbal and written communication with internal and external customers.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.