FIELD SERVICE MECHANIC-WEST SALEM AREA

ZipRecruiter; Eau Claire (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a dynamic team as a Field Service Technician, responsible for repairing powered industrial equipment. Enjoy a complete benefits package, including medical insurance, a 401(k) plan, and paid time off. This role requires strong customer service skills and experience in equipment repair.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Paid Time Off

Flexible Spending Account

Employee Assistance Program

Qualifications

• Minimum of two years of experience repairing powered industrial equipment.
• Successful completion of required training courses.

Responsibilities

• Complete all service jobs assigned.
• Communicate with the Road Lead Technician regarding service problems.
• Attend training classes to stay updated on new products.

Skills

Customer Service

Communication

Time Management

Basic Computer Proficiency

Tools

Repair Tools

Job description

Job Description

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking dynamic Field Service Technicians to join our rapidly growing team out of our West Salem location. Field Service Technicians are responsible for traveling to our customer locations and repairing their powered industrial equipment, such as forklift trucks, aerial equipment, floor cleaning equipment, etc. Technicians are provided with a company service van, service laptop, iPad, credit card, and cell phone. We have internal support staff to assist, as well as free technical training through our factory certified in-house trainers, and in-the-field technical support!

We are currently offering a signing bonus for qualified Field Technicians!

Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Who we are: Since the Wolter story began in 1962, our company has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, complete engineered systems, and more, Wolter is focused on improving operational productivity for its customers.

What we offer:

A complete benefit package including:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Position Responsibilities:

• Complete all service jobs assigned to you.
• Communicate with the Road Lead Technician regarding any unusual service problems or technical assistance needed.
• Attend service training classes to stay updated on new products or refresh knowledge on less encountered products.
• Complete and submit all paperwork daily for jobs worked on (timecards, maintenance reports with customer signatures).
• Communicate with dispatcher and/or service office regarding job status and availability for new jobs.
• Identify jobs that should be sent to our shop for repair due to complexity or safety reasons and recommend accordingly.
• Develop and maintain relationships with territory sales representatives to inform them of potential sales opportunities.
• Always adhere to safety rules and policies at all times.

Essential skills and experience:

• Minimum of two (2) years of experience repairing powered industrial equipment, including all types of gas, diesel, and electric trucks.
• Successful completion of required training courses.
• Strong customer service skills.
• Excellent written and verbal communication skills.
• Effective time management to organize and manage multiple priorities.
• Basic computer proficiency and familiarity with laptops.
• Own tools necessary for repairs, as per our recommended tool list.
• Valid driver’s license and a good driving record.
• Certification to operate material handling equipment (training provided).
• Commitment to company vision and mission.

We are an Affirmative Action/Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screening and driving record.

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