Field Service Mechanic A

Herc Rentals; Jonesboro (AR); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) plan with company match

Paid Time Off

Employee Assistance Program

Job summary

Herc Rentals in Jonesboro, AR is seeking a Field Service Mechanic A to lead knowledge and uphold quality standards on customer jobsites. You will perform preventative maintenance, diagnose and repair heavy equipment, and educate customers on proper use to prevent future failures.

Dispatches are to local job sites, offering independence and daily opportunities to build strong customer relationships while supporting fleet reliability and service quality at Herc locations.

Qualifications

• Minimum high school diploma or equivalent.
• Ability to operate and test heavy equipment and tools.
• Valid driver’s license and on‑call availability.

Responsibilities

• Perform preventative maintenance on Herc fleet at customer sites.
• Oversee oil changes, lubrication, tire and battery service.
• Diagnose and repair heavy equipment for safe operation.
• Troubleshoot fuel, electrical, hydraulic and propane systems.
• Educate customers on proper equipment use to avoid future breakdowns.

Skills

Attention to detail

Customer service

Mechanical aptitude

Time management

Communication

Driving

Education

High school diploma

Tools

Hand tools

Air tools

Electric tools

Test equipment

Job description

• Attention to detail

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30 2026.

Job Purpose

As a Field Service Mechanic A, you are a master technician and will assume a leadership role in product knowledge and standards of quality within the branch. You will serve as a go‑to resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times.

Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision. This provides the opportunity to build positive relationships with customers all while supporting the growth and improvement of your community.

What you will do

• Develop and maintain a consistent schedule of performing preventative maintenance of all Herc owned fleet at long term customer job sites
• Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services
• Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site
• Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems
• Recondition and replace assorted parts to return equipment to a safely functioning state
• Educating customers on proper use of equipment to avoid future breakdowns
• Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until your next scheduled visit
• Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed
• Maintain work area on jobsite in a clean and organized manner
• Produce timely and detailed service reports and repair logs
• Follow all company’s filed procedures and protocols
• Build positive relationships with customers
• Perform additional duties as assigned

Requirements

• Highschool diploma or equivalent
• Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment
• Ability to understand detailed technical schematics, owner manuals, and product warning labels
• Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services
• Ability to be on call to support operational needs
• A valid driver’s license

Skills

• Ability to drive/operate multiple types of vehicles and equipment
• Ability to follow up with customers in a timely manner
• Ability to handle assorted tools properly and safely
• Ability to safely lift up to 50 LBs
• Attention to detail
• Customer service skills to naturally converse with jobsite foreman
• Flexibility to adapt to changing needs on an active jobsite
• Interpersonal skills to communicate effectively and efficiently
• Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders
• Solid and proven computer skill set to enter work orders
• Understanding the importance of time management
• Works and communicates effectively with all levels of the company

Req #

71301

Pay Range

$30 - $35 per hour

Keeping you healthy

• Medical, Dental, and Vision Coverage
• Life and disability insurance
• Flex spending and health savings accounts
• Virtual Health Visits
• 24 Hour Nurse Line
• Healthy Pregnancy Program
• Tobacco Cessation Program
• Weight Loss Program

Building Your Financial Future

• 401(k) plan with company match
• Employee Stock Purchase Program

Life & Work Harmony

• Paid Time Off (Holidays, Vacations, Sick Days)
• Paid parental leave.
• Military leave & support for those in the National Guard and Reserves
• Employee Assistance Program (EAP)
• Adoption Assistance Reimbursement Program
• Tuition Reimbursement Program
• Auto & Home Insurance Discounts

Protecting You & Your Family

• Company Paid Life Insurance
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Company Paid Disability Insurance
• Supplemental Disability Insurance
• Group Legal Plan
• Critical Illness Insurance
• Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non‑merit factors.