Field Service Manager

Allied Reliability; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Allied Reliability in Houston, TX, is seeking a Field Services Manager to lead field operations for vibration analysis, predictive maintenance, and condition monitoring of reciprocating and rotating equipment in the oil and gas industry. You will supervise field technicians, planner/coordinators, and SMEs to ensure high-quality service and safety. The role emphasizes project execution, client relations, and continuous improvement, with travel to customer sites and adherence to OSHA standards.

Qualifications

• High school diploma or GED; advanced diagnostics training preferred.
• 7–10 years in reciprocating asset performance and vibration analysis.
• 3+ years supervisory or field management experience.
• ISO Category II/III vibration analysis certification preferred.
• Motion Amplification Level II certification preferred.
• Experience with vibration, condition monitoring software.
• Knowledge of alignment, balancing, laser alignment, and precision maintenance practices.
• Ability to read engineering drawings and documentation.
• Valid driver's license and ability to travel to customer sites.
• Possess or able to acquire a TWIC.

Responsibilities

• Lead daily field operations for reciprocating performance and vibration analysis, condition monitoring, and customer-requested projects.
• Supervise, mentor, train, and evaluate ADS analysts for analysis techniques, troubleshooting, and best practices.
• Plan, schedule, and coordinate field activities with the ADS Planner/Scheduler to complete projects safely and thoroughly.
• Perform advanced vibration diagnostics (including Motion Amplification) on critical equipment such as piping, pumps, compressors, turbines, motors, gearboxes, and fans.
• Interpret vibration and performance data and recommend corrective actions to improve reliability.
• Ensure compliance with OSHA, client, and company policies and standards.
• Conduct field inspections, quality audits, and technical reviews of completed work.
• Develop and maintain strong customer relationships, providing technical support and recommendations.
• Assist in preparing proposals, project estimates, and service reports.
• Coordinate equipment calibration, maintenance, and inventory management.
• Support emergency callouts and troubleshooting of critical equipment failures.
• Monitor project performance, labor utilization, and operational costs.
• Promote a strong safety culture and adhere to HSE requirements.
• Participate in continuous improvement and implement best practices in vibration analysis.

Skills

Leadership

Team-building

Customer service

Communication

Problem-solving

Project management

Education

High school diploma or GED

ISO Category II/III vibration analysis certification

Motion Amplification Level II certification

Tools

Microsoft Office Suite

Rmonix

Job description

The Field Services Manager is responsible for leading field operations related to machinery vibration and performance analysis, predictive maintenance, and condition monitoring for reciprocating and rotating equipment in the oil and gas industry. This role oversees field technicians, planner/coordinator, and SME’s ensuring high-quality service delivery, maintains compliance with safety standards, and serves as the primary technical liaison with customers. The ADS Field Services Manager is accountable for project execution, personnel development, operational efficiency, and customer satisfaction.

Key Responsibilities

• Manage daily field operations for reciprocating performance and vibration analysis, condition monitoring, and customer-requested projects.
• Supervise, mentor, train, and evaluate ADS analysts for analysis techniques, troubleshooting, and best practices.
• Monitor and assist the ADS Planner/Scheduler in the planning, scheduling, and coordination of field activities to ensure projects are completed safely, on time, and thoroughly.
• Perform advanced vibration diagnostics (including Motion Amplification) on critical reciprocating and rotating equipment, including:
• Piping
• Pumps
• Compressors
• Turbines
• Motors
• Gearboxes
• Fans
• Interpret vibration and performance data and recommend corrective actions to improve equipment reliability.
• Ensure compliance with company policies, customer requirements, and applicable industry standards.
• Conduct field inspections, quality audits, and technical reviews of completed work.
• Develop and maintain strong relationships with customers, providing technical support and recommendations.
• Assist in preparing proposals, project estimates, and service reports.
• Coordinate equipment calibration, maintenance, and inventory management.
• Support emergency callouts and troubleshooting of critical equipment failures.
• Monitor project performance, labor utilization, and operational costs.
• Promote a strong safety culture by ensuring compliance with OSHA, customer, and company HSE requirements.
• Participate in continuous improvement initiatives and implement best practices in vibration and performance analysis of reciprocating and rotating assets.

Required Qualifications

• High school diploma or GED required; Formal advanced diagnostics training preferred.
• Minimum 7-10 years of experience in reciprocating asset performance and vibration analysis, predictive maintenance, or reciprocating and rotating equipment reliability.
• Minimum 3 years of supervisory or field management experience.
• Certification in vibration analysis (ISO Category II or III preferred).
• Certification in Motion Amplification (Level II preferred).
• Strong understanding of reciprocating and rotating equipment maintenance and failure analysis.
• Experience using vibration and performance analysis and condition monitoring software.
• Knowledge of alignment, balancing, laser alignment, and precision maintenance practices.
• Ability to read and interpret engineering drawings, PCIDs, and technical documentation.
• Valid driver's license with the ability to travel to customer sites as required.
• Possess or able to acquire a TWIC (Transportation Workers Identification Card).

Preferred Skills

• Excellent leadership and team-building abilities.
• Strong customer service and communication skills.
• Effective problem-solving and decision-making capabilities.
• Ability to manage multiple projects simultaneously.
• Proficiency with Microsoft Office Suite and Rmonix software.
• Experience working in refineries, petrochemical plants, offshore facilities, LNG, pipelines, or upstream and midstream production operations.

Physical Requirements

• Ability to work in industrial environments, including confined spaces and elevated work areas.
• Capable of lifting up to 50 pounds.
• Ability to stand, walk, climb ladders, and work outdoors in varying weather conditions.
• Willingness to travel and respond to after-hours emergency service calls when necessary.

Work Environment

• Field-based position with frequent travel to customer locations.
• Exposure to industrial noise, rotating machinery, and outdoor environmental conditions.
• Use of required personal protective equipment (PPE) at all times.