Field Service Lead - Controls

Integra; Houston (TX); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive pay with incentives

Healthcare coverage

Life and disability insurance

Flexible benefits

Paid time off

Education assistance

Retirement and savings programs

Job summary

Integra, based in Houston, is seeking a Field Service Lead – Controls to oversee BAS/BMS commissioning, troubleshooting, and maintenance across multiple client sites. You will serve as the technical lead, mentor field technicians, and coordinate service activities to ensure reliable system performance and strong customer relationships.

The role requires deep knowledge of control sequences, low‑voltage wiring, and integration with building systems, plus travel up to 85%.

Qualifications

• 5+ years with BAS/BMS control systems in relevant platforms.
• Senior/lead or mentoring experience preferred.
• Valid driver’s license and willingness to travel extensively.
• Certifications such as OSHA/NFPA/ASE are a plus.
• Strong understanding of control sequences and system integration.

Responsibilities

• Lead commissioning, troubleshooting, and maintenance across client sites.
• Serve as primary technical escalation point for complex issues.
• Mentor field service technicians with on-the-job training.
• Plan, assign, and prioritize daily service activities and projects.
• Install, configure, and optimize BAS/BMS systems and networks.
• Conduct diagnostics, calibration, and performance tuning.
• Review wiring diagrams and control sequences for accuracy.
• Communicate system status and actions to customers.
• Document service activities, changes, and recommendations.
• Uphold safety standards and company procedures.

Skills

Team leadership

Customer communication

Mentoring

Troubleshooting

BAS/BMS knowledge

Education

High school diploma or equivalent

Associate/Bachelor's in Electrical Engineering or related field

Tools

Siemens

Johnson Controls

BAS/BMS platforms

Networking concepts

Job description

The Opportunity

The Field Service Lead – Controls provides advanced technical expertise while overseeing field service activities related to building automation and control systems. This role serves as a technical lead and mentor for field technicians, supporting commissioning, troubleshooting, and maintenance efforts while ensuring high-quality service delivery and strong customer relationships. The Lead works closely with customers, project teams, and internal stakeholders to ensure systems operate efficiently, reliably, and in alignment with project and service expectations.

Location: Houston, TX

Department: DEPTEC

What you will do?

• Lead and support commissioning, troubleshooting, and maintenance of BAS/BMS control systems across multiple customer sites.
• Act as the primary technical escalation point for complex control system issues.
• Guide, mentor, and support field service technicians, providing on-the-job training and technical direction.
• Assist with planning, assigning, and prioritizing daily service activities and project work.
• Install, configure, and optimize BAS/BMS systems, including controllers, sensors, actuators, and networks.
• Perform advanced diagnostics, system calibration, tuning, and performance optimization.
• Read, interpret, and validate wiring diagrams, control schematics, and sequences of operation.
• Communicate directly with customers regarding system performance, issues, and corrective actions.
• Ensure accurate documentation of service activities, changes, and recommendations.
• Promote compliance with safety standards, company procedures, and industry best practices.
• Identify opportunities for process improvements, standardization, and enhanced service quality.

Required Qualifications

• 5+ years of experience working with BAS/BMS control systems such as Siemens, Johnson Controls, or similar platforms.
• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Electrical Engineering, Industrial Technology, or related field preferred.
• Valid driver’s license and willingness to travel to customer sites as needed.
• Relevant certifications (OSHA, NFPA, ASE, or manufacturer-specific training) preferred.
• Prior experience in a senior, lead, or mentoring role preferred.
• Strong understanding of control sequences, system integration, and networking concepts.
• Proficiency with low-voltage wiring, diagnostics, and control system troubleshooting.
• Strong customer communication skills and ability to lead technical discussions.
• Willingness to travel approximately 85 percent.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

• Performance-driven rewards – Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare – Medical, dental, and vision coverage that supports you and your family’s total well‑being.
• Security and peace of mind – Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options – A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge – Generous paid time off to relax, travel, and maintain a healthy work‑life balance.
• Investing in your growth – Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future – Retirement and savings programs that help you achieve long‑term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission‑critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem‑solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre‑employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail]