Field Service/Installation Technician

benco; Vero Beach (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Compensation

Day1 Benefits

401k & PTO

Profit Sharing

Discounts

Tuition Savings

Family Culture

Diversity & Inclusion

Family Owned

Job summary

Benco Dental is seeking a Field Service/Installation Technician to support customers in the field, performing maintenance and repairs and delivering practical solutions that move dentistry forward.

You will train staff and customers, work independently, and contribute to a caring family culture at a long-standing, employee-owned company with a strong regional footprint.

Qualifications

• High School Diploma or equivalent required; technical training preferred.
• Experience with bio-med/electronics or equivalent field is advantageous.
• Strong communication and customer relation abilities.

Responsibilities

• Providing maintenance and repair services out in the field.
• Training staff on using equipment.
• Training customers on using equipment.

Skills

Computer proficiency

Organizational skills

Problem solving

Exceptional communication

Education

High School Diploma or equivalent

Technical training in bio-med or electronics (preferred)

Job description

Location: Vero Beach, FL

Field Service/Installation Technician at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years

Position Summary:

The Field Service/Installation Technician is a vital part of our company providing hands‑on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.

Do YOU Possess These Skills and Attributes?

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills

No Bio‑Medical (dental) Device repair experience? No problem! Other relevant experience includes:

• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• Pneumatics
• HVAC

Do These Responsibilities Interest YOU?

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

Do YOU Meet These Requirements?

• High School Diploma or equivalent
• Valid driver’s license and clean driving record (Required)
• Technical training in the bio‑medical or electronics field (Preferred)
• Physical:
  • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
  • Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
  • Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
  • Able to work in tight spaces
  • Frequent travel to customer sites (daily) and occasional use of power tools

This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.