Field Service/Installation Technician

benco; Olympia (WA); On-site; USD 52,624,320 - 76,732,320; Full time

Benefits offered by this job

Excellent Compensation Packages

Medical, Dental and Vision Benefits

401k Package

Paid Time Off Program

Profit Sharing

Associate Discounts and Community Give

Tuition Savings Program

Family owned for 90+ years

Job summary

Benco Dental, located in Olympia, WA, seeks a Field Service/Installation Technician to deliver hands-on service and support to dental customers. You will work independently, providing repairs and maintenance while representing a customer-focused mindset that drives dentistry forward.

Responsibilities include field service, equipment training for staff and customers, and ensuring high standards of service quality.

Qualifications

• Proficiency with Windows-based programs.
• Strong organizational abilities and time management.
• Strong problem solving and diagnostic capabilities.
• Excellent communication and customer-facing skills.

Responsibilities

• Provide maintenance and repair services in the field.
• Train staff on equipment operation and safety.
• Train customers on using equipment and best practices.

Skills

Windows proficiency

Organizational skills

Problem solving

Exceptional communication

Education

High School Diploma or equivalent

Technical training in bio-medical or electronics

Job description

Location: Olympia, WA

Field Service/Installation Technician at Benco Dental

At Benco Dental, we’re looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

Benefits

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years

Position Summary

The Field Service/Installation Technician is a vital part of our company providing hands‑on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers career development and a strong sense of accomplishment.

Do You Possess These Skills and Attributes?

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills

No Bio‑Medical (dental) Device repair experience? No problem! Other relevant experience includes:

• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• Pneumatics
• HVAC

Responsibilities

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

Requirements

• High School Diploma or equivalent
• Valid driver’s license and clean driving record (Required)
• Technical training in the bio-medical or electronics field (Preferred)
• Physical:
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally 56 to 100 pounds
• Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
• Able to work in tight spaces
• Frequent travel to customer sites (daily) and occasional use of power tools

Compensation

The base pay range of $23.80-27.50/hour represents the low and high end of the hiring salary range for applicants that meet the minimum qualifications (Tech-in-Training). Actual salaries will vary and may be above the range based on factors including but not limited to location, experience, and performance. The range listed is one component of our total compensation package. Other financial rewards may include bonuses, profit sharing, and Paid Time Off.

Equal Opportunity Employer

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

*This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.