Field Service Engineer - West Coast

Atlas Copco Group; Salt Lake City (UT); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Culture of trust

Career growth

Innovation powered by people

Compensation and benefits

Health and well-being

Job summary

Atlas Copco Group is seeking a Field Service Engineer to perform planned and unplanned maintenance, troubleshooting, and repair of vacuum pumps and systems. You will travel within your designated territory, install equipment, ensure safety standards, and document all service activities.

The role requires 1–2 years of industrial service experience, English fluency, a valid driver's license, and strong customer-facing skills. Expect extensive travel and a rotating on-call schedule.

Qualifications

• High school diploma or equivalent with technical training in electrical, hydraulics, and/or pneumatics; HVAC knowledge preferred.
• 1–2 years of experience maintaining and repairing mechanical and electrical equipment, preferably vacuum pumps/systems.
• Able to work independently with strong self-management and professionalism; meet deadlines.
• Excellent customer service and communication skills, verbal and written.
• Fluent in English with a valid driver's license; able to lift up to 50 lbs and work in industrial environments.
• Extensive travel to customer locations, including overnight travel; rotating on-call schedule.

Responsibilities

• Report to Field Service Manager and perform planned and ad hoc visits to service and repair vacuum pumps and systems.
• Diagnose issues to prevent equipment downtime; install equipment and ensure safety compliance.
• Document activities and provide service recommendations on-site to customers.

Skills

Electrical basics

Hydraulics

Pneumatics

HVAC knowledge

Customer service

English fluency

Valid driver's license

Education

High school diploma

Technical training in electrical/hydraulics/pneumatics

Tools

Industrial controllers programming

Job description

Your mission as the Field Service Engineer is to provide expert repair services for our vacuum pumps and systems, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.

You will

• Report into the Field Service Manager.
• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various vacuum pumps and systems. You will also diagnose any issues to prevent equipment downtime.
• Perform installations, ensure safety compliance, and document activities.
• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

To succeed, you will need

• High school diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics perferred. Knowledgeable of HVAC preferred.
• You have 1-2 years of experience, maintaining and repairing various types of mechanical and electrical equipment, preferably on vacuum pumps or systems.
• Aspiration to keep up to date with the latest technical developments
• Experience in a service position in an industrial and highly technical environment
• Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communicaiton, research, work orders and programming various controllers. Excellent customer service and communication skills (verbal and written).
• Must be fluent in English and have a valid driver's license.
• Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temerature with continuous walking, reaching, bending, and kneeling.
• Extensive travel to customer locations, including out-of-town and overnight travel. Available for a rotating schedule of on-call work on evenings, weekends, and holidays.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area territory.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website