Field Service Engineer, Water Treatment - Heavy Travel

ALTEN Technology USA; Saginaw (MI); On-site; USD 62,000 - 94,000; Full time

Job summary

ALTEN Technology USA is seeking a Field Service Representative - Mechanical to Commission Water Treatment Plants and support customers across North America. You will liaise between design engineers and construction teams, instruct customers on installation and operation, and manage external vendors to meet project specs.

The role requires 5+ years in water treatment, strong communication, and the ability to travel extensively (70–80%).

Qualifications

• Bachelor's Degree or College Diploma with a minimum of 5 years of experience in Water Treatment field.
• Strong focus on customer relationships (both external and internal customers).
• Knowledge of and/or demonstrated ability to learn equipment and process startup related to VEOLIA WTS products and systems including RO/ED, Ion Exchange and Thermal technologies.
• Demonstrated ability to work independently and remotely with project teams.
• Possess basic water treatment chemistry knowledge and communicate that information to others.
• Must know structural, mechanical, hydraulics, electrical, piping, welding specifics and civil notations.
• Strong oral and written communication skills.
• Valid passport.
• Ability to travel extensively (70-80% ~250 days/year) throughout North America, and to other places in the world.
• Valid driver's license

Responsibilities

• Commissioning of Water Treatment Plants by ensuring process equipment and control system perform per specifications.
• Construction liaison between design engineering and construction during the erection of Water Treatment Plants.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Manage activities of outside vendors and suppliers, assuring services and supplies met project specifications and performance requirements.
• Develop Standard Operating Procedures and log sheets to document and monitor equipment operation.
• Develop and execute Commissioning Schedules and Performance Plans.
• Develop and execute classroom and hands‑on training regarding operation and maintenance of process equipment.
• Participate in Model Reviews, Engineering Design Meetings and Safety in Design reviews in order to ensure accessibility, maintenance, and operation of process equipment.
• Perform control system factory acceptance tests with Clients and client-designated representatives.
• Perform after‑market services such as site inspection, equipment inspection and operator training.
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within company safety standards.
• Prepare timely and accurate technical reports for customer records and a reference for future outages.
• Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Improve operations and determine if design works will not work.
• Ability to perform specific PLC/HMI activities including but not limited to: Control System IO Checkout, System networking, Program Upload / download, understanding of ladder logic, function blocks and troubleshooting code and ability to write simple logic

Skills

Communication skills

Travel willingness

Customer relationships

Water treatment knowledge

Education

Bachelor's Degree or College Diploma

Tools

PLC/HMI

Job description

ALTEN Technology USA is seeking a Field Service Representative - Mechanical to Commission Water Treatment Plants and support customers across North America. You will liaise between design engineers and construction teams, instruct customers on installation and operation, and manage external vendors to meet project specs.

The role requires 5+ years in water treatment, strong communication, and the ability to travel extensively (70–80%).