Field Service Engineer (Spector) - Sugar Land, TX

Veeco Instruments Inc.; Houston (TX); On-site; USD 47,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Employee Stock Purchase Plan (ESPP)

401(k) with Company Match

Holiday, Vacation, and Sick Time

Flexible Spending Accounts (FSA)

Commuter Benefits

Life and Accident Insurance

Disability Insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Identity Theft Remediation

Emergency Travel Assistance

Job summary

Veeco Instruments Inc. in Sugar Land, TX, seeks a Field Service Engineer III to own the most complex installations and field escalations for Ion Beam Deposition systems, delivering technical ownership and high autonomy.

You will act as trusted advisor to customer teams, travel domestically and internationally, and contribute to engineering feedback while ensuring durable fixes and knowledge sharing.

Qualifications

• Bachelor's degree in Electrical Engineering or related technical discipline.
• 8+ years of handson field service or equipment support experience in semiconductor capital equipment.
• Experience with vacuum-based systems in cleanroom environments.
• Ability to independently resolve escalated, nonroutine system failures.
• Ability to lift up to 50 lbs and use standard hand tools.
• Ability to work in customer fab and cleanroom environments.

Responsibilities

• Own the highest-complexity installations, upgrades, and escalations for Ion Beam Deposition systems.
• Diagnose and resolve multidisciplinary system failures spanning vacuum, motion, electronics, controls, and software.
• Lead corrective and preventive action efforts with durable, documented fixes.
• Act as a trusted technical advisor to customer engineering teams on system optimization, stability, and operation.
• Serve as onsite escalation authority, prioritizing issues based on impact.
• Collaborate with Engineering, Operations, and Product Support to improve serviceability and cycle time.
• Produce clear service documentation to enable organizational learning.

Skills

Vacuum technologies

Root cause analysis

System integration

Field service experience

Technical documentation

Strong communication

Education

Bachelor's degree in Electrical Engineering

Tools

Microsoft Office

Job description

Field Service Engineer (Spector) - Sugar Land, TX

Location: US - TX

About Veeco

You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We're looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.

Overview

Veeco's Ion Beam Deposition systems operate at the center of our customers' most advanced manufacturing processes, where downtime, drift, or unresolved defects directly impact yield and revenue. As a Field Service Engineer III, you will own the most complex technical challenges in the field-serving as the senior escalation point for system performance, reliability, and integration issues that others cannot resolve. Your work directly protects customer trust, accelerates recovery from critical events, and informs product and process improvements across Veeco's engineering organization. This role is built for an engineer who wants deep technical ownership, high autonomy, and visible impact on both customers and product direction.

This role is based in Sugar Land, Texas and will require travel both domestic and international.

Responsibilities

• Own the highestcomplexity installations, upgrades, and field escalations for Ion Beam Deposition systems, restoring full system performance where standard procedures fall short
• Diagnose and resolve multidiscipline system failures spanning vacuum, motion, electronics, controls, and software using structured root cause analysis
• Lead corrective and preventive action efforts, ensuring fixes are durable, documented, and fed back into engineering and product support teams
• Act as a trusted technical advisor to customer engineering teams, providing guidance on system optimization, stability, and bestpractice operation
• Serve as the onsite technical escalation authority for assigned accounts, independently prioritizing issues based on customer and business impact
• Influence serviceability, reliability, and installation cycle time by collaborating with Engineering, Operations, and Product Support
• Produce clear, detailed service documentation that enables organizational learning and reduces repeat escalations

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline
• 8+ years of handson field service or equipment support experience in semiconductor capital equipment
• Advanced experience supporting complex vacuumbased systems in cleanroom environments
• Demonstrated ability to independently resolve escalated, nonroutine system failures
• Ability to lift and carry up to 50 lbs and safely operate standard hand tools and equipment
• Ability to stand, sit, and perform repetitive tasks for extended periods in customer fab and cleanroom environments

Knowledge, Skills, and Abilities

• Deep handson expertise with vacuum technologies, including turbomolecular pumps, dry mechanical pumps, cryogenic pumps, helium leak detection, residual gas analyzers, and vacuum instrumentation
• Skilled at integrating and troubleshooting complex systems that span mechanical, electrical, pneumatic, robotic, and software domains
• Experienced in leading structured root cause analysis and translating findings into longterm corrective actions
• Able to explain complex technical issues clearly to both customer engineers and internal nonspecialists
• Recognized for sound judgment under pressure and the ability to prioritize effectively during highimpact field events
• High standards for documentation quality, accuracy, and knowledge sharing
• Proficient with Microsoft Word, Excel, Outlook, and PowerPoint

Salary and Benefits

The expected salary range for this position is $34 - $45/hr, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay.

• Medical, Dental, and Vision
• Employee Stock Purchase Plan (ESPP)
• 401(k) with Company Match
• Holiday, Vacation, and Sick Time
• Flexible Spending Accounts (FSA)
• Commuter Benefits
• Life and Accident Insurance
• Disability Insurance
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Identity Theft Remediation
• Emergency Travel Assistance

Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veeco is committed to working with and providing reasonable accommodations to individuals with disabilities.