Field Service Engineer (Regional) - Global Machinery Manufacturer (36428)

Activ8 Recruitment & Solutions; Itasca (IL); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Activ8 Recruitment & Solutions is seeking a Field Service Engineer in the Chicago, IL area to install, maintain, and service industrial CNC machinery on customer sites. Travel up to 90% is required; passport and driver's license with clean record are necessary.

Excellent benefits include medical, dental, vision, life insurance, and 401(k). You will install/repair machine tool equipment at customer sites, assist with in-house maintenance, train customers, provide phone support when not traveling,

Qualifications

• At least five years of prior field service experience.
• Willingness to travel up to 90%.
• Strong understanding of CNC, PLC, mechanical, and electrical components.
• Expertise in preventive maintenance and troubleshooting.
• Exemplary customer service skills and ability to develop and maintain strong working relationships both internally and externally.
• Valid passport and Driver’s license with strong driving record.
• Bilingual English/Spanish or English/Japanese preferred, but not required.

Responsibilities

• Travel to customer locations to provide installations/repairs to Machine Tool Equipment in service circulation in commercial and industrial settings
• Assist with in-house maintenance services, such as modification and reassembly of equipment as needed
• Train customer personnel on function and upkeep of equipment
• Perform phone support duties in-office when not traveling
• Communicate with engineering department to help customer inquiries
• Be on call for emergency maintenance needs
• Other duties as assigned

Skills

Field service experience

Travel up to 90%

CNC

PLC

Mechanical

Electrical

Bilingual

Passport

Job description

An international manufacturer of industrial machine tools is seeking a Field Service Engineer in the Chicago, IL area to maintain their products. Ideal candidates will have prior experience with the installation, maintenance, and upkeep of industrial-grade CNC machinery and other machine tool equipment on customer sites. Due to travel requirements of the role, a valid passport and driver’s license with good driving record are required. This is a direct-hire position and offers a competitive salary and excellent benefits, including medical, dental, vision, and life insurance and 401(k).

• Travel to customer locations to provide installations/repairs to Machine Tool Equipment in service circulation in commercial and industrial settings
• Assist with in-house maintenance services, such as modification and reassembly of equipment as needed
• Train customer personnel on function and upkeep of equipment
• Perform phone support duties in-office when not traveling
• Communicate with engineering department to help customer inquiries
• Be on call for emergency maintenance needs
• Other duties as assigned

Field Service Engineer Qualifications:

• At least five years of prior field service experience
• Willingness to travel up to 90%
• Strong understanding of CNC, PLC, mechanical, and electrical components
• Expertise in preventive maintenance and troubleshooting
• Exemplary customer service skills and ability to develop and maintain strong working relationships both internally and externally
• Valid passport and Driver’s license with strong driving record
• Bilingual English/Spanish or English/Japanese preferred, but not required
• This position includes work in a manufacturing and warehousing environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.