Field Service Engineer - Proton Therapy - Voorhees, NJ

591x Varian Medical Systems, Inc.; Washington (Washington County); On-site; USD 72,000 - 99,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Job summary

Siemens Healthineers is seeking a Field Service Engineer to support Proton Therapy systems on-site in Voorhees, NJ. You will perform maintenance, diagnostics and customer-facing support, ensuring safe, compliant operation across cryogenics, HV, X-ray CT, robots, and PLC controls.

The role requires an associate degree or equivalent experience, fluent English, and the ability to troubleshoot with technical drawings. Expect varied shifts and up to 30% travel to client sites.

Qualifications

• Must have an engineering technologies degree or equivalent military/high-tech experience.
• Fluent English required, both written and spoken.
• Customer-focused attitude and problem-solving skills essential.
• Ability to troubleshoot using technical drawings and root cause methodologies.

Responsibilities

• Maintain professional knowledge and safety per VMS guidelines.
• Provide visible customer support and assist operation of the system.
• Serve as liaison with customers on technical/administrative matters.
• Perform operational quality checks and planned maintenance.
• Provide detailed field service reports and complete required trainings for FDA compliance.
• Be proficient with Varian software and SAP, Salesforce, and PLC tools.
• Support other field service site roles and meet vendor credentialing requirements.

Skills

Fluent English

Customer focus

Education

Associate’s degree in Engineering Technologies or 2 years military/high-tech experience

Tools

Torque Wrenches

Precision Gauges & Levels

Vernier Scales

Calipers

Micrometers

Drills

Saws

Taps and Dies

Lubrication & Adhesives

Digital Multimeter

Oscilloscopes

Soldering

Computer/Network knowledge

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Varian Proton Therapy Field Service Engineers provide highly visible customer support with a customer site dedicated team and is responsible for the overall on-site operation, maintenance and performance of the Proton Therapy System.

Location: Voorhees, NJ (this is an on-site position)

Subsystems

• High Vacuum Cryogenics and Superconducting Magnets
• High Voltage applications, AC and DC RF Power Delivery System
• X-ray with Computed Tomography
• Industrial Robots and Motion Control
• Industrial PLC Controls
• Radiation Dosimetry

Responsibilities

• Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions.
• Provide highly visible customer support including assisting our customer in the operation of the system.
• Serve as a company liaison with the customer on technical and/or administrative matters.
• Perform all operational quality checks including planned maintenance in a timely manner.
• Providing accurate, detailed and concise field service reports.
• Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
• Complete mandatory training assignments and certifications on time to maintain FDA compliance.
• Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
• Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.
• Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law.
• These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare trainings (provided by Varian).
• Position requires you to be available to work one of the following types of shifts, depending on assigned location 1st, 2nd or 3rd, 8 hrs./day Compressed Work Schedule, 10 or 12 hrs./day or night, 3 or 4 days/nights per week Rotating Weekends Up to 30% Travel may be expected.
• Minimum Required Skills and Knowledge Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry Must be able to work at heights above 20 feet or in cramped spaces Fluency in English, both written and spoken Must have a customer focused attitude Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies.
• All candidates are expected to demonstrate intermediate level of knowledge in the proper use of the following tooling: Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering Other Desired Skills and Knowledge Fundamental knowledge of computer and network systems Previous experience in either a High Tech industry or Military technical support roles.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is: $71,950 - $98,934. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

Benefits

• medical insurance, dental insurance, vision insurance, 401(k) retirement plan.
• life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Reasonable Accommodations

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

California Privacy Notice

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Export Control

A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions.

Data Privacy

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies

Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. We are a team of 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in‑vitro and in‑vivo diagnostics to image‑guided therapy and innovative cancer care, is crucial for clinical decision‑making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives worldwide. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.