Field Service Engineer - Proton Therapy - Voorhees, NJ

Siemens Healthineers AG; Princeton (NJ); On-site; USD 72,000 - 99,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Paid time off

Sick time

Parking/Transit

Job summary

Varian Proton Therapy Field Service Engineers provide on-site operation, maintenance, and performance of the Proton Therapy System at customer sites in Voorhees, NJ. The role requires hands-on mechanical and electrical skills, strong safety awareness, and the ability to work varied shifts, with up to 30% travel.

Minimum qualifications include an engineering-technology degree or equivalent experience, English fluency, and a customer-focused attitude.

Qualifications

• Associate's degree in Engineering Technologies or 2 years of related experience.
• Ability to work at heights above 20 feet or in cramped spaces.
• Fluency in English, both written and spoken.
• Must have a customer focused attitude.
• Ability to troubleshoot using technical drawings and root cause methodologies.
• Intermediate knowledge of mechanical tools: torque wrenches, gauges, Vernier scales, calipers, micrometers, drills, saws, taps and dies, lubrication and adhesives.
• Electrical tools: digital multimeter, oscilloscopes, circuit/component tooling; soldering.

Responsibilities

• Maintain knowledge and safety per VMS guidelines to perform activities safely.
• Provide highly visible customer support including assisting operation of the system.
• Serve as liaison with the customer on technical and administrative matters.
• Perform all operational quality checks including planned maintenance in a timely manner.
• Provide accurate, detailed field service reports.
• Complete service bulletins and upgrades promptly.
• Complete mandatory training and certificates to maintain FDA compliance.
• Become proficient in internal software applications such as Microsoft Office, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
• Support other field service site roles as needed.
• Meet vendor credentialing requirements to access client sites.

Skills

Fluency in English

Customer focused

Troubleshoot with drawings

Work at heights

Cramped spaces

Education

Associate's degree in Engineering Technologies

Tools

Torque wrenches

Precision gauges

Vernier scales

Calipers

Micrometers

Drills

Saws

Taps and dies

Lubrication and adhesives

Digital multimeter

Oscilloscopes

Soldering

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Varian Proton Therapy Field Service Engineers provide highly visible customer support with a customer site dedicated team and is responsible for the overall on-site operation, maintenance and performance of the Proton Therapy System.

Location:

Voorhees, NJ (this is an on-site position)

Varian Proton Therapy Systems Utilize The Following Subsystems

• High Vacuum
• Cryogenics and Superconducting Magnets
• High Voltage applications, AC and DC
• RF Power Delivery System
• X-ray with Computed Tomography
• Industrial Robots and Motion Control
• Industrial PLC Controls
• Radiation Dosimetry

Responsibilities For This Position Include

• Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions.
• Provide highly visible customer support including assisting our customer in the operation of the system.
• Serve as a company liaison with the customer on technical and/or administrative matters.
• Perform all operational quality checks including planned maintenance in a timely manner.
• Providing accurate, detailed and concise field service reports
• Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
• Complete mandatory training assignments and certificates on time to maintain FDA compliance.
• Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
• Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.
• Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law.
• These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare trainings (provided by Varian)

Position requires you to be available to work one of the following types of shifts, depending on assigned location

• 1st, 2nd or 3rd, 8 hrs./day
• Compressed Work Schedule, 10 or 12 hrs./day or night, 3 or 4 days/nights per week
• Rotating Weekends
• Up to 30% Travel may be expected

Minimum Required Skills And Knowledge

• Associate's degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
• Must be able to work at heights above 20 feet or in cramped spaces
• Fluency in English, both written and spoken
• Must have a customer focused attitude
• Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
• All candidates are expected to demonstrate intermediate level of knowledge in the proper use of the following tooling:
• Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives
• Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering

Other Desired Skills And Knowledge

• Fundamental knowledge of computer and network systems
• Previous experience in either a High Tech industry or Military technical support roles

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The Base Pay Range For This Position Is

$71,950 - $98,934

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

Equal Employment Opportunity Statement:

Siemens Healthineers is an Equal Opportunity and Affimative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law:

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Reasonable Accommodations:

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

Data Privacy:

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

To all recruitment agencies:

Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.