Field Service Engineer - Power Control Equipment - Chicago

Siemens; Chicago (IL); On-site; USD 57,000 - 98,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Russelectric, a Siemens business, is seeking Field Service Engineers to support automatic transfer switch startups, warranty work and emergency calls in the Ohio area (Cleveland, Columbus, Cincinnati). The role requires hands-on service, strong customer focus, and willingness to travel up to 80%.

You will supervise safety and regulatory compliance and may expand project scope with clients. The ideal candidate has 3+ years in field service engineering for power facilities, plus knowledge of ATS

Qualifications

• High School Diploma / GED.
• 3+ years experience in Field Service Engineering.
• Experience with automatic transfer switch testing.
• Reading schematics and blueprints for power control.
• Valid Driver's license in good standing.
• Authorized to work in the US without sponsorship.

Responsibilities

• Travel up to 80% to support critical power facilities.
• Startups, warranty work, and emergency calls for ATS.
• Provide technical support for field startups and preventative maintenance.
• Ensure compliance with safety policies, procedures, and laws.
• Communicate with clients in a customer-service oriented manner; negotiate extra charges.
• All work conducted in compliance with regulatory laws.

Skills

Field Service Engineering

Electrical power systems

Reading schematics and blueprints

Customer service orientation

Project management

Self-directed

Education

Associate or bachelor's degree in electrical engineering

Job description

Job Family: Electrical Products

Req ID: 522799

At Russelectric, a Siemens business, we are dedicated to designing and building custom power control systems and equipment that meet the stringent performance and reliability requirements of critical facilities such as Data Centers, Telecommunications, and healthcare. Founded in 1955 by Raymond G. Russell, Russelectric has grown into one of the world’s most respected manufacturers of automatic transfer switches and power control systems.

As part of Siemens, a global leader in technology and innovation, we continue to uphold Raymond Russell’s legacy of excellence and reliability. Together, we are committed to advancing the future of power control solutions, ensuring that our customers receive the highest quality products and services.

Join us in our mission to deliver cutting-edge technology and maintain the highest standards of performance and reliability in the industry. Learn more about our solutions here: https://www.siemens.com/us/en/products/energy/russelectric.html

We are looking for Field Service Engineer to support critical power facilities. There are 3 positions and they will each be based out of the Cleveland, Columbus and Cincinnati Ohio area. This position requires a qualified, hands-on, service-oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicant should show desire to learn and advance to the Field Service Engineer level.

You will make an impact with the following skills and experience:

• Applicant must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Focus on work related to automatic transfer switches
• Provide technical support of field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts
• Supervising and ensuring compliance with all safety policies, procedures, guidelines and laws
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed
• All work and decisions shall be conducted in strict compliance of all regulatory laws
• Travel requirements: Up to 80% travel

You’ll win us over by having the following qualifications:

Basic Qualifications:

• High School Diploma / GED
• 3+ years experience with the following:
• Field Service Engineering
• Electrical power including low voltage through medium voltage switchgear in support of critical power facilities (IE data centers, airports, etc...)
• Experience with most types of automatic transfer switch testing
• Reading schematics and blueprints for power control, automation and customer technical support
• Familiarity with all applicable codes and industry standards
• Proficient in taking care of client interactions and completing projects on time and within budget guidelines
• Strong project management skills with excellent decision making, organization and management capabilities
• Must be self-directed and very committed to customer satisfaction
• Individuals must possess a valid Driver's license in good standing
• Must be authorized to work in the US for any employer without sponsorship now or in the future

Preferred Qualifications:

• 5+ years of field service within the power distribution/ protection industry
• Associate or bachelor's degree in electrical engineering
• Excellent customer service, time management and follow-up skills
• Power distribution, DC/AC, Voltage Circuit Theory and practical troubleshooting skills

You’ll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
• The pay range for this position is $57,120 - $97,920 plustravel and overtime. The actual wage offered may be lower or higher dependingon budget and candidate experience, knowledge, skills, qualifications andpremium geographic location. The position can be filled at a higher or lowerlevel.

Create a better #TomorrowWithUs

About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our DiverseGlobal Workforce:

We value your unique identity and perspective. We are fully
committed to providing equitable opportunities and building a workplace that
reflects the diversity of society, while ensuring that we attract the best
talent based on qualifications, skills, and experiences. We welcome you to
bring your authentic self and transform the everyday with us.

#LI-CY1 #TransitioningServiceMember #VeteranCareers #FieldServiceCareers #OhioJobs

Organization: Smart Infrastructure

Job Type: Full-time

Category: Customer Services