Field Service Engineer - PDC (SEM Inspection & Metrology)

Applied Materials, Inc.; Hillsboro (OR); On-site; USD 51,000 - 71,000; Full time

Job summary

Applied Materials, Inc. seeks a Field Service Engineer (Customer Engineer) to act as the direct liaison with customers, installing, maintaining, and upgrading equipment.

Digital analytics will be used for troubleshooting and basic diagnostics to address technical issues. The role involves installing and maintaining PDC SEM-based inspection systems, troubleshooting with senior engineers, performing preventive and corrective maintenance, and aiding customers to improve defect inspection

Qualifications

• Associate degree, technical training, or equivalent experience; Bachelor’s preferred.
• 4–7 years in semiconductor equipment support.
• Experience with SEM tools or e-beam inspection systems.
• Strong mechanical and electrical troubleshooting skills.
• Travel up to 20% and valid driver’s license.

Responsibilities

• Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems.
• Troubleshoot equipment using standard diagnostics, with support from senior engineers as needed.
• Perform preventative and corrective maintenance on electron beam, vacuum, electrical, and mechanical systems.
• Support customers in improving defect inspection performance and yield.
• Work with customers and internal teams to understand process flows and inspection requirements.
• Train and mentor junior engineers.
• Communicate directly with customers to ensure tool uptime and performance.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Communication skills

Travel readiness

Problem solving

Education

Associate degree or technical training

Bachelor’s degree preferred

Technical training or equivalent

Tools

SEM tools

e-beam inspection systems

Vacuum systems

Diagnostics tools

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.

What We Offer

Salary: $37.00 - $51.20

Location: Hillsboro, OR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible - while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Position Overview

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.

Role Responsibilities

• Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems
• Troubleshoot equipment using standard diagnostics, with support from senior engineers as needed
• Perform preventative and corrective maintenance on electron beam, vacuum, electrical, and mechanical systems
• Support customers in improving defect inspection performance and yield
• Work with customers and internal teams to understand process flows and inspection requirements
• Train and mentor junior engineers
• Communicate directly with customers to ensure tool uptime and performance

Minimum Qualifications

• Associate degree, technical training, or equivalent experience (Bachelor’s preferred)
• 4-7 years of experience in semiconductor equipment support (Preferred)
• Experience with SEM tools or e-beam inspection systems
• Strong mechanical and electrical troubleshooting skills
• Experience with vacuum systems, electron beam fundamentals, and precision motion systems
• Basic understanding of semiconductor processes and defect/yield concepts
• Solid communication skills and basic Microsoft Office knowledge
• Valid driver’s license and ability to travel as needed

Physical Requirements

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 20% of the Time

Relocation Eligible: No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Equal Opportunity Employer

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users.