Field Service Engineer - PA

DC Group; Philadelphia (Philadelphia County); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Full benefits

Paid vacations

Competitive salary + overtime

Company vehicle program

401(k) with employer match

Job summary

DC Group Inc. is seeking a Senior Field Service Engineer to support UPS systems remotely across the United States.

You will analyze, test, troubleshoot complex UPS problems, install and manage software, and diagnose repairs while communicating with clients. This fully remote role requires a bachelor’s degree in electrical engineering or a related field and experience with Liebert, Powerware, MGE, APC, Chloride, Mitsubishi or Toshiba.

Qualifications

• Bachelor’s degree in electrical engineering, electronics, or related field.
• Experience with UPS brands such as Liebert, Powerware, MGE, APC, Chloride, Mitsubishi or Toshiba is a plus.

Responsibilities

• Analyze, test and troubleshoot complex problems related to uninterruptible power systems (UPS).
• Install, update, manage and maintain software on UPS systems.
• Diagnose and effect repairs to the UPS systems.
• Provide technical support, problem diagnosis and resolution.
• Maintain strong communication and adapt to changing field conditions.

Skills

Strong communication

Education

Bachelor’s degree in electrical engineering, electronics, or related field

Job description

Would you like to join a fast-growing company recognized as one of the Star Tribune’s Top Workplaces in 2023 - 2025, and honored by USA Today as a Top Workplace in both 2024 - 2026?

DC Group Inc., headquartered in Minneapolis, MN provides mission-critical support to some of the most recognized companies throughout the United States and Canada. Operations include support for Fortune 500 companies, government facilities, critical infrastructure, and of course, our namesake Data Centers. As a preferred vendor for some of the world’s premiere property management companies, our exponential growth in the critical power industry shows no sign of slowing down. Focusing on innovation, superior service, and cutting-edge proprietary software solutions has given us a reputation that sets us apart, fuels our growth, and makes us an exciting team to grow with!

** This is a fully remote position for a Field Service Engineer in the state of Pennsylvania**

We provide nationwide maintenance on all makes and models of the various components of your critical power system such as:

• Uninterruptible Power Supplies (UPS): Liebert, Powerware, MGE, Toshiba, Mitsubishi
• DC Plants (Rectifiers): Lorain, Peco, Tyco
• Power-Distribution Unit (PDU): Liebert, PDI, United Power

DC Group has been a proven leader in the critical power maintenance field for the last 40 years. We have proven our abilities by serving more Fortune 500 companies than any other independent critical power maintenance company.

We pride ourselves in specializing in critical power maintenance since 1969, in which we have the infrastructure and expertise to keep our clients’ power uninterrupted.

Field Service Engineer - UPS Systems:

• The primary function of the Senior Field Service Engineer is to analyze, test and troubleshoot complex problems related to uninterruptible power systems (UPS)
• Install, update, manage and maintain software on UPS systems.
• Diagnose and effect repairs to the UPS systems.
• Provide technical support, problem diagnosis and resolution.
• Strong communication and interpersonal skills with ability to be flexible to adjust to changing filed conditions.

Field Service Engineer Required Qualifications:

• Bachelor’s degree in electrical engineering, electronics, or related field.
• Experience in reputed UPS manufacturers like Liebert, Powerware, MGE, APC, Chloride, Mitsubishi, Toshiba will be an added advantage.

This is a fully remote position. Job openings are available throughout the country.

Benefits:

• DC Group will provide in-house and Field Training.
• Full benefits
• Paid Vacations
• Competitive Salary plus overtime available
• Company Vehicle Program through Enterprise Fleet Services
• Career in Stable and growing field

Employee Benefits Including:

• Pay range $100,000 - $130,000 depending on industry experience
• Incentive program offering opportunity for additional earnings on top of hourly pay.
• 7 paid holidays
• Paid time off (PTO)
• Medical Plan
• Dental Plan
• Vision Plan
• Pet Insurance
• Health Savings Account
• Company paid employee STD/LTD/Life/AD&D
• Supplemental plans (Critical Illness, Accident, Life/AD&D)
• 401(k) plan with employer match

This company does not discriminate in employment or the provision of service on the basis of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.