Field Service Engineer - Norfolk Field Operations · UK ·

Tunstall Healthcare Group; Norfolk (VA); Remote; USD 45,000 - 75,000; Full time

Job summary

Join a market-leading health and care technology provider as a Field Service Engineer. This remote role focuses on delivering exceptional repair and maintenance services for a range of products, ensuring the highest quality of care for vulnerable and elderly customers. You'll utilize your electrical and electronic expertise while working in a supportive and inclusive environment that values diversity. With opportunities for career development and a welcoming team atmosphere, this position is perfect for those who want to make a meaningful impact in the community. Embrace the chance to grow your skills and contribute to life-changing technology and services.

Benefits

Company vehicle

Fuel card

Overtime opportunities

Enhanced maternity/paternity benefit

Company phone

Uniform

Tools

Up to 9% combined pension contribution

Free eye tests

Retail discounts

Qualifications

• Proven experience as a Field Engineer with electrical/electronic expertise.
• Experience with Fire Systems and working with vulnerable populations.

Responsibilities

• Provide high-quality repair and maintenance service to products.
• Demonstrate exceptional customer relation and interpersonal skills.

Skills

Electrical/Electronic qualification at NVQ Level 2

Full Category B UK driving license

Experience of testing Fire Systems

Strong communication skills

Problem-solving skills

Team working skills

Time management & planning skills

Comfortable working at heights

Experience with elderly or vulnerable

Education

Electrical/Electronic qualification at NVQ Level 2

Tools

Company vehicle

Tools

Company phone

Job description

We are currently looking for a Field Service Engineer to join our team and help us to provide the highest quality repair and maintenance service to a select range of company and third-party products in an efficient and professional manner. This role is remote and will cover Norfolk.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes to the many development and career growth opportunities we provide.

What will you be doing in this role?

As a Field Service Engineer at Tunstall, you will need to demonstrate exceptional customer relation and interpersonal skills as you will be dealing with a variety of customers from vulnerable to elderly and working on equipment in their homes.

The Ideal candidate:

To be successful in this role you will have proven experience as a Field Engineer, using your electrical and electronic experience to help maintain/test a variety of products such as Emergency Lights, Fire Systems, and a variety of our electrical/electronic products.

Any experience of working within a field-based role would be desirable, but not essential.

Key skills and experience:

• An Electrical/Electronic qualification at NVQ Level 2 or equivalent.
• Full Category B UK driving license (for manual vehicles).
• Experience of testing Fire Systems.
• Strong communicator with excellent interpersonal skills.
• Good problem-solving and analytical skills.
• Able to demonstrate effective team working.
• Effective time management & planning skills.
• Comfortable working at heights and/or in confined dusty spaces.
• Experience of working with the elderly or vulnerable.

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

• Company vehicle
• Fuel card
• Overtime opportunities
• Enhanced maternity/paternity benefit
• Company phone
• Uniform
• Tools
• Up to 9% combined pension contribution
• Free eye tests
• Retail discounts
• A warm and welcoming team environment
• Development and a chance to build a rewarding career