Field Service Engineer (MN Area) 57763

Pasona N A, Inc.; Minneapolis (MN); Remote; Full time

Job summary

Pasona N A, Inc. is seeking a dedicated Field Service Engineer in the Minneapolis area. This full-time position requires troubleshooting skills, an Associate's Degree in Electronics, and offers a salary of $27-$28 per hour. Successful candidates will provide on-site support and training, demonstrating excellent customer service and technical skills. Benefits include paid holidays, a 401(k) retirement plan, and healthcare coverage.

Benefits

Employee Incentive Program

Paid Holidays

401(k) Retirement Plan

Health, Dental and Vision Insurance

Qualifications

• Entry level position requiring an Associate’s Degree in Electronics or equivalent experience.
• Ability to read schematics and use testing equipment like multimeters and oscilloscopes.
• Excellent customer service skills and self-motivated.

Responsibilities

• Install and service machinery, providing technical support and basic training.
• Troubleshoot electronic and mechanical issues at customer sites.
• Travel to customer and dealer facilities for service and support.

Skills

Customer service skills

Troubleshooting

Technical curiosity

Detail-oriented

Education

Associate’s Degree in Electronics

Tools

Multimeter

Oscilloscope

CAD / CAM system

Job description

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Job Description

Job Title: Field Service Engineer

Work Location: Remote (Minneapolis, Minnesota area)

Salary: $27 - $28 (DOE)

Position Summary

Install, service and perform basic training on all machinery. Need to troubleshoot both electronic and mechanical problems that can occur on site by using proper basic testing equipment (i.e. multimeter or oscilloscope). Travel by car or airplane to both customer and dealer facilities. On-site intake of customer complaints regarding equipment malfunction and service issues and communication with customer and internal management regarding the technical analysis and determination.

Qualification: Must have, Preferred

Associate’s Degree in Electronics or equivalent experience is required. Working knowledge of CAD / CAM system, materials, tooling, and end mills preferred. Being able to read schematics along with the use of test equipment such as multimeter or oscilloscope is required. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers. Self-motivated, able to work with little or no supervision and to calmly handle stressful situations when customers complain of equipment malfunctions. Possess technical curiosity and ability to diagnose and solve production issues. Detail-oriented and able to get work completed in a manufacturing environment.

Working hours

Normal Business Hours 8:30 am - 5:00 pm Overtime and weekend work might be required.

Benefits

Employee Incentive Program

Paid Holidays

Paid Vacation and Personal Days 401(k)

Retirement Plan and Employer Matching Program

Dependent Care Flexible Spending Account

Healthcare Flexible Spending Account

Short and Long-term Disability Insurance

Life and Accident Insurance

Health, Dental and Vision Insurance

To apply please email your resume to [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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