Field Service Engineer - Marine Automation Job Summary
The Field Service Engineer – Automation will play a pivotal role in supporting the installation, commissioning, maintenance, and remote troubleshooting of advanced automation systems used in marine and energy infrastructure. This role operates under minimal supervision and involves frequent site visits—both at sea and in shipyards—to ensure systems are installed and operating to the highest technical standards.
Responsibilities
- Perform hands-on commissioning and start-up of automation systems during vessel construction at client sites
- Troubleshoot control system issues during scheduled port visits or offshore operations; implement corrective actions and report findings
- Develop and maintain detailed technical documentation such as test procedures, commissioning records, and service logs
- Act as onsite project lead, managing service activities and supporting technical resolution for client systems
- Train customer personnel on the operation and maintenance of automation systems and control interfaces
- Coordinate closely with internal teams including parts, engineering, and technical support to optimize customer service delivery
- Identify and communicate opportunities for system upgrades or additional services to improve client operations
- Participate in support and planning activities for inspection schedules and maintenance programs
- Assist proposal development and technical input for control system upgrades and modernization bids
- Provide after-hours and emergency response service when required
- Ensure all safety protocols are followed in accordance with site and maritime regulations when working onboard vessels or at shipyard sites
- Complete service reports and administrative duties accurately and in a timely manner
Position Requirements
- Minimum 3 years of field experience in commissioning or service of automation systems in a marine or industrial setting
- U.S. citizenship and ability to obtain a security clearance for defense-related projects
- Able and willing to travel frequently (up to 85%) with limited notice
- Physically able to work in offshore environments and board vessels
- Must successfully complete offshore survival and HUET (Helicopter Underwater Escape Training) certification
Qualifications
- Bachelor’s degree in Electrical Engineering or a related field (Associate’s degree with additional experience also considered)
- Strong leadership and independent problem-solving skills; able to work solo or lead small field teams
- Prior experience working directly with customers in service or commissioning roles
- Proficient in MS Office and comfortable working with technical documentation and service tools
- Ability to manage multiple projects and adapt to high-demand environments
- Willingness to work extended hours or weekends during peak periods or emergency assignments
- Experience navigating construction-type environments with potential exposure to loud noise, temperature extremes, moving equipment, and slippery surfaces; PPE usage is required
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