Field Service Engineer Liquid Chromatography

Pace Analytical Services, LLC; Dublin (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K

Job summary

Pace Analytical Services, LLC is seeking an Instrumentation Technician to maintain, diagnose, calibrate, and repair analytical instruments (HPLC, UPLC, GC, IC). The role involves interfacing with customers, providing troubleshooting guidance, and implementing improvements to ensure instrument reliability.

The position requires a Bachelor's degree in chemistry, biochemistry, electronics, or a related field and at least 3 years of instrument experience.

Qualifications

• Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and at least 3 years analytical instrument experience OR an equivalent combination of education, training, and experience.
• Knowledge of laboratory and analytical instrumentation and metrology standards.
• Experience diagnosing, troubleshooting, and solving problems on HPLC, UPLC, GC and IC systems.

Responsibilities

• Perform maintenance, diagnosis and repairs of HPLC, UPLC, GC and IC systems.
• Calibrate and qualify HPLC, UPLC, GC and IC systems.
• Recommend and implement improvements to instrumentation.
• Source and order supplies to maintain inventory.
• Interact with customers to explain troubleshooting results and solutions.

Skills

Instrumentation diagnostics

Troubleshooting

HPLC/UPLC/GC/IC

Calibration & qualification

Documentation

Team collaboration

Safety compliance

Communication

Education

Bachelor's degree in chemistry, biochemistry, electronics, or closely related field

Tools

Agilent/Waters LC/UPLC

Thermo IC instruments

Job description

Shift: Monday through Friday, 8:00AM - 5:00PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY:

Responsible for executing and overseeing the maintenance, repair, and qualification testing of analytical instrumentation (HPLC, UPLC, GC and/or IC); provide feedback and guidance regarding instrumentation using professional and technical knowledge of related instrumentation and software.

Compensation: $60,000.00 - 90,000.00 per year

The salary range for this position reflects a variety of factors. Compensation will be determined based on the candidate's geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.

NOTE: This role is in Columbus, OH

ESSENTIAL FUNCTIONS:

• Provides maintenance, diagnosis and repairs of HPLC, UPLC, GC and/or IC systems.
• Provides calibration and qualification of HPLC, UPLC, GC and/or IC systems.
• Recommends and implements improvements to HPLC, UPLC, GC and/or IC systems.
• Sources and orders supplies and parts to ensure inventory of consumables and repair parts for instruments, as needed.
• Interacts with customers/staff to provide analytical instrument support, explanation of troubleshooting results, and solutions based on troubleshooting.
• Participates in cross-functional project or program objective and other project requirements, receives direction and presents information to management.
• Provides standard research, feedback and decisions to resolve customer/management and employee questions and requirements; assists with receiving vendor feedback and coordinating resources and responses as required.
• Follows Standard Operating Procedures and methods to perform work.
• Ensures the accuracy of equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies; resolves discrepancies or escalates discrepancies to ensure quality assurance in equipment.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Overnight travel Up to 15% of the time

QUALIFICATIONS:

Education and Experience:

Bachelor's degree in chemistry, biochemistry, electronics, or a closely related field and at least 3 years analytical instrument experience OR an equivalent combination of education, training, and experience.

Required Knowledge and Skills

Required Knowledge:

• Knowledge of laboratory and analytical instrumentation, HPLC, UPLC, GC and/or IC systems.
• Knowledge of metrology standards.
• Principles, practices, and techniques to diagnose, troubleshoot, and solve problems on HPLC, UPLC, GC and/or IC systems.
• Experience with Agilent/Waters LC and UPLC systems and/or Thermo IC instruments, preferred
• Knowledge in testing tools, instruments and calibration.
• Methods to resolve area problems, questions, and concerns.
• Comprehensive understanding of applicable area laws, codes, and regulations.
• Computer applications and systems related to the work.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Required Skills:

• Performing instrumentation diagnostics and troubleshooting.
• Administering instrument, mechanical, electrical, and software-based functions.
• Operating in both a team and individual contributor environment
• Interpreting, applying and explaining applicable laws, codes, and regulations.
• Preparing functionals reports, correspondence, and other written materials.
• Using initiative and independent judgment within established department guidelines.
• Using tact, discretion, and prudence in working with those contacted in the course of the work.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
• Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.