Field Service Engineer — Life-Saving Radiation Therapy

Accuray Incorporated; United States; On-site; Full time

Job description

Overview

Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day, supporting the development, introduction and support of new treatment delivery systems and software that improve treatment outcomes.

Accuray develops, manufactures and sells radiotherapy systems for cancer treatments. Our radiation therapy makes treatment shorter, safer, personalized and more effective, helping patients live longer, better lives.

Role

Job Title: Field Service Engineer Talent Community — General Interest

Are you motivated by the opportunity to support life-saving cancer treatment technology in the field, ensuring patients receive uninterrupted care? Accuray is always looking for passionate, customer-focused Field Service Engineers to join our team. You can apply through this General Interest Pipeline even if there are no open roles in your area at this time.

Please note: Field Service Engineer positions require living within a specific radius of the assigned territory. Candidates open to relocation are encouraged to apply, as relocation assistance may be available for qualified applicants.

Why Work for Accuray?

We give hope through innovation. Our goal is to develop cutting-edge radiation therapy solutions that help people diagnosed with cancer return to their lives faster. Every role contributes to this purpose. We offer a collaborative, inclusive environment where your ideas and growth matter. We provide competitive benefits, flexible work options, and opportunities to shape the future of healthcare with AI and advanced technologies. Join us to help give patients more time to make memories that matter.

To Qualify

The Field Service Engineer (FSE) delivers exceptional customer support by performing on-site installations and managing all aspects of system diagnostics, troubleshooting, servicing, and repairs for complex equipment and systems. The FSE ensures operational quality by inspecting and approving system performance. This role trains customers on system operation and maintenance and serves as the primary liaison between the company and the customer for technical and administrative matters related to assigned projects.

The FSE interprets customer needs and determines whether issue resolution should involve sales personnel, customer support representatives, or engineers. Responsibilities may encompass all facets of field support, including but not limited to system hardware and software, PCs, and networking/wireless networking.

Work Authorization To qualify, candidates must be able to furnish proof that they are authorized to work in the country of application on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top. We value diversity in both professional and personal backgrounds of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, including individuals with disabilities and veterans.