Field Service Engineer – Instruments (Travel Up to 70%)

Optos; San Jose (CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Field Service Incentive plan

Job summary

Optos in San Jose, CA is seeking a field service professional to install, repair, and maintain Optos instrumentation at customer sites. You will train customers and assist with operational aspects of the equipment and software.

The role requires hands-on electronics, troubleshooting across mechanical, electrical, and network domains, plus strong communication and ability to travel up to 70% to domestic sites.

Qualifications

• Hands-on electronics, networking, instrumentation experience preferred.
• Strong troubleshooting across mechanical, electrical, software, network, and instrumentation issues.
• Experience with software installation, network integration, and Microsoft Office applications.

Responsibilities

• Plan installation of new customer sites by liaising with in-house field support team and conducting a pre-installation conference call with the customer.
• Install, repair, perform preventive maintenance, and retrofit Optos instrument products.
• Support customers on the operational aspects of the instrument, equipment and software.
• Install and maintain wired computer networks.
• Complete and submit all Regulatory and company required documentation.
• Provide remote diagnosis/repair support when needed.

Skills

Electronics

Networking

Troubleshooting

Software installation

Microsoft Office

Tools

None

Job description

Optos in San Jose, CA is seeking a field service professional to install, repair, and maintain Optos instrumentation at customer sites. You will train customers and assist with operational aspects of the equipment and software.

The role requires hands-on electronics, troubleshooting across mechanical, electrical, and network domains, plus strong communication and ability to travel up to 70% to domestic sites.