Field Service Engineer – Indianapolis, IN (USA)

LabLogic Systems Ltd.; Indianapolis (IN); À distance; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Medical, dental, and vision insurance

21 days paid vacation

Résumé du poste

LabLogic Systems Ltd. is seeking a Field Service Engineer in the Indianapolis, IN area to join our service team. You will install instruments, train operators, and provide routine maintenance and validation services, with travel as needed.

The role suits someone with FSE or related lab background and the ability to work independently. Travel is extensive, including international trips. The position offers a competitive salary and a comprehensive benefits package, including 401(k) with match and

Qualifications

• Engineering/Biology/Chemistry related degree required.
• At least 2 years professional field engineer experience or laboratory background.
• At least 2 years’ experience with HPLC or liquid scintillation counting.

Responsabilités

• Install instruments and provide basic operator training.
• Provide preventive maintenance, upgrades, and repairs.
• Perform IQ/OQ validation of hardware and software.

Connaissances

Independent work

Problem solving

Excellent communication

Formation

Engineering/Biology/Chemistry degree

Outils

HPLC

Liquid scintillation counting

Description du poste

LabLogic Systems is a leading supplier and manufacturer of instrumentation and software to the pharmaceutical, nuclear medicine and radiation safety sectors. We have over 45 years’ experience and expertise in providing solutions within highly regulated environments. Many of LabLogic’s solutions are the industry standard and can be found in over 110 countries around the world. Our products enjoy the highest reputation for providing compliance, reliability and ease of use.

LabLogic Systems, Inc. is part of the LabLogic Group of companies.

The Role

We are looking for an additional field service engineer based in the Indianapolis, IN area to join our service team, providing field service, technical support, software support and operator training to our customers. The candidate will be responsible for providing installation, basic operator training, field service, validation, and technical support to our customers. The position would suit someone with proven FSE experience, or someone looking to move from laboratory work to an FSE role. This is a great opportunity to work with a customer-focused company supporting several niche product lines. This position will be based remotely when not travelling.

Responsibilities

• Conduct installation and basic user training of instruments and software
• Provide preventive maintenance, upgrades, and repairs
• Perform validation services (IQ/OQ) of hardware and software
• Provide technical, and when appropriate, application support
• Work closely with service management to coordinate schedule and prioritize service needs
• Record work performed in the service database and prepare service reports in a timely manner

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

• Engineering/Biology/Chemistry related degree with knowledge of laboratory instrumentation and software
• At least 2 years professional field engineer experience or laboratory background, preferably in the pharmaceutical or nuclear medicine industry
• At least 2 years’ experience and knowledge of liquid chromatography (HPLC) or liquid scintillation counting
• Willingness to travel extensively
• Willingness to travel internationally occasionally
• Must be highly motivated and have strong problem-solving ability
• Excellent verbal and written communications skills
• Must be able to work independently
• Computer and software experience and proficiency

This position offers a salary range of $70,000-$80,000 per year, depending on skills, experience, qualifications, and overall fit for the role. In addition, we offer an excellent benefits package including a 401(k) with company match, comprehensive medical, dental, and vision insurance, and 21 days of paid vacation annually, in addition to company holidays.

With an expanding organization, there are substantial growth opportunities for high performers.