Field Service Engineer (Indianapolis, IN)

Danaher; Atlanta (GA); Remote; Full time

Job summary

A leading company in life sciences seeks a Field Service Engineer to enhance customer satisfaction through effective service. The role emphasizes servicing laboratory products, fostering customer relationships, and requires an associate degree along with technical troubleshooting skills, with benefits for eligible positions.

Benefits

Comprehensive benefits package including paid time off, medical/dental/vision insurance and 401(k)

Bonus/incentive pay eligibility

Flexible remote work arrangement

Qualifications

• 1+ years experience in diagnosing, repairing or troubleshooting instrumentation.
• Experience in mechanical, electrical, or biomedical equipment.

Responsibilities

• Servicing Beckman Coulter products at customer facilities.
• Driving urgency to ensure customer's needs are addressed promptly.

Skills

Troubleshooting

Mechanical skills

Customer relationship management

Education

Associate degree or equivalent military experience

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives, and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you can turn ideas into impact—innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System, which makes everything possible.

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job, including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company.

This position reports to the District Service Manager and is part of the Global Service Organization. It will work remotely to cover primarily Indianapolis, IN, along with Ohio, Kentucky, portions of Pittsburgh, PA, West Virginia, and Michigan.

In this role, you will have the opportunity to:

• Servicing Beckman Coulter products at the customer facility.

• Cultivating customer relationships and supporting commercial initiatives.

• Driving a sense of urgency to ensure the customer's needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

The essential requirements of the job include:

• Associate degree or equivalent military experience (applicants with experience in repairing mechanical, electrical, or biomedical equipment)
• At least 1 year of experience diagnosing, repairing or troubleshooting challenges with instrumentation using a variety of methods

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• This position requires up to 65% flying and/or driving travel, which includes overnight stays.
• Must have a valid driver’s license with an acceptable driving record
• Ability to regularly lift, move, slide, raise and/or place up to 50lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

It would be a plus if you also possess previous experience in:

• Prior laboratory or field service experience

• Experience working in a regulated laboratory environment

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

The hourly range for this role is $26.00 - $36.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.