Field Service Engineer II (TEA) (Denver, CO- REMOTE)

Thermo Fisher Scientific; Denver (CO); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading company is seeking a Field Service Engineer II to provide on-site support and maintenance of analytical instrumentation in Denver, CO. The role requires strong technical skills and a commitment to customer service, with a focus on ensuring the safe and efficient operation of equipment across seven states. Ideal candidates will have a relevant degree or equivalent experience and be prepared for frequent travel.

Benefits

Healthcare

PTO

Retirement plans

Employee stock purchase options

Qualifications

• 5 years of experience or equivalent degree with 3+ years of hands-on experience required.
• Ability to work independently and willingness to travel up to 75%.

Responsibilities

• Perform installation, repair, and maintenance of analytical instrumentation.
• Provide excellent customer service and manage service calls efficiently.
• Develop training for safe operation of equipment.

Skills

Communication

Troubleshooting

Customer Service

Education

Bachelor's degree in Chemistry or related field

High school diploma with 5 years of experience

Job description

Join to apply for the Field Service Engineer II (TEA) (Denver, CO- REMOTE) role at Thermo Fisher Scientific.

As a Field Service Engineer II, you will be responsible for:

• Performing on-site installation, repair, maintenance, and qualifications of analytical instrumentation such as ICP, ICPMS, and Atomic Absorption systems.
• Providing excellent customer service and support, working closely with sales and other teams.
• Managing service calls, parts inventories, and documentation efficiently.
• Analyzing technical reports and troubleshooting to resolve issues.
• Developing training for safe operation of equipment.

The ideal candidate will have:

• High school diploma with 5 years of experience, or a Bachelor's degree in Chemistry or related field with 3+ years of hands-on experience.
• Strong communication skills, ability to work independently, and willingness to travel up to 75% within the territory.

This position is based in Denver, CO, covering seven states, with no relocation available. The pay range is estimated between $28.85 and $43.27 per hour, with benefits including healthcare, PTO, retirement plans, and employee stock purchase options.

Note: The original job description contained redundant and unclear sections, which have been condensed and clarified for better readability and focus on key responsibilities and requirements.