Field Service Engineer II (SEM, TEM, FIB) - Onsite Hillsboro OR

Thermo Fisher Scientific; Portland (OR); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in microscopy solutions is seeking a Field Service Engineer II to join their team in Hillsboro, OR. The position involves installing, maintaining, and repairing high-end microscopy systems, requiring strong problem-solving skills and a degree in a related field. Opportunities for growth and extensive company benefits are provided.

Benefits

Opportunities for growth within the organization

Transportation support

Company benefits including bonus, 401k, healthcare

Qualifications

• 2-5 years of relevant experience preferred.
• Fluent in English.
• Willingness to travel up to 25% regionally and internationally.

Responsibilities

• Conduct on-site installation and testing of complex equipment.
• Perform scheduled maintenance and troubleshooting.
• Complete technical training and field service reports.

Skills

Problem-solving

Communication

Education

Bachelor's degree in electronics, physics, engineering, or related field

Job description

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Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Work Schedule

Standard (Mon-Fri)

Location/Division Specific Information

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, and ultimately change the world. The MSD EM business designs, manufactures, and supports a broad range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.

Responsibilities include supporting products like Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), and others, as well as conducting on-site installation, maintenance, and repair.

Key Responsibilities:

• Conduct on-site installation and testing of complex equipment
• Perform scheduled maintenance and troubleshooting
• Develop positive relationships with customers and team members
• Complete technical training and field service reports
• Provide customer training and feedback for product improvement

Qualifications:

• Bachelor's degree in electronics, physics, engineering, or related field, or 2-5 years of relevant experience
• 4-5 years’ experience with complex analysis tools is preferred but not required
• Fluent in English; strong problem-solving and communication skills
• Willingness to travel up to 25% regionally and internationally

Physical Requirements: Ability to lift up to 50 lbs. and wear PPE as required.

Employment Type: Full-time

How You Will Make an Impact: By installing, maintaining, and repairing high-end microscopy systems, supporting customer operations, and collaborating with teams to improve product quality and customer satisfaction.

Additional Information: Opportunities for growth within the organization, transportation support, company benefits including bonus, 401k, healthcare, and more.

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