Field Service Engineer II Parkersburg WV

Segra; Ellenboro (WV); Vor Ort; USD 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

Life insurance

401(k) match

FSAs/HSA

Tuition reimbursement

Gym reimbursement

Vacation/PTO

Parental leave

Identity theft insurance

Pet insurance

Zusammenfassung

Segra is seeking a Field Service Engineer in West Virginia to install, commission, turn up circuits, test equipment, and support transport and IP networks at customer sites. The role covers Ethernet NICs, Routers, Data Switches, Firewalls, ONTs and related field activities.

The position requires at least 2 years of telecom equipment experience and knowledge of Cisco or Ciena gear, with an Associate's degree or technical training preferred; you should be comfortable working independently and

Qualifikationen

• Knowledge of telecom equipment (e.g., Cisco, Ciena).
• Minimum 2 years of telecom equipment experience.

Aufgaben

• Install and commission telecom equipment and circuits.
• Turn-up, test, and troubleshoot transport and IP networks.
• Handle customer premise equipment and on-call duties.
• Interact with customers and service teams on field issues.

Kenntnisse

Telecom equipment knowledge

2+ years telecom experience

Independent worker

Ausbildung

Associate's degree or technical field

Tools

Cisco

Ciena

Office 365

DS1-100G testing

Jobbeschreibung

Location Requirement:

The work arrangement for this role requires 5 days a week in the office.

Role Overview:

The Field Service Engineer is responsible for the day-to-day activities of the network, including but not limited to equipment installation & commissioning, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD's, Hosted phones, ONT's, preventive maintenance, and testing/troubleshooting associated with transport infrastructure, switching infrastructure and IP/Data networks. Field Operations personnel will perform "on call" duties as required. The FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals.

Qualifications:

• Knowledge of Telecom equipment (ex.- Cisco, Ciena, etc.)
• Minimum of 2 years of experience with Telecom equipment

Preferred Qualifications:

• Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience.
• Cisco and/or Ciena equipment experience preferred.
• AC/DC core fundamentals; good driving record; Office 365 suite.
• Understanding and use of engineering documents.
• Able to understand and operate advanced industry test sets, DS1-100G, OTDR and fiber scopes.
• Knowledgeable and skilled with DC power to support tertiary power applications.
• Work independently with limited supervision.
• Assumes all routine tasks for major projects and is periodically called upon to make routine decisions.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range:

$23.42 - $29.30

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.