Field Service Engineer II (Electron Microscopy) (REMOTE - Minnesota)

Thermo Fisher Scientific; Minneapolis (MN); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading scientific company seeks a Field Service Engineer in Minneapolis. You will provide technical support for advanced microscopy equipment. A bachelor's degree in mechatronics or engineering is required, along with at least 2 years of experience. The role demands strong troubleshooting skills and offers competitive compensation with comprehensive benefits.

Benefits

Competitive remuneration

Healthcare plans

Paid time off

Retirement savings plan

Employee Stock Purchase Plan

Qualifications

• 2 years of experience in a related field.
• Excellent hand-eye coordination and manual dexterity.

Responsibilities

• Manage and complete service tasks independently.
• Ensure compliance with safety and regulatory standards.
• Provide expertise on technical issues.
• Offer technical training support.

Skills

Analytical troubleshooting

Problem-solving abilities

Interest in technology

Knowledge of electron microscopes

Education

Bachelor's degree in mechatronics or engineering

Tools

MobileIron

Robotics

Mechanical Engineering

IP Networking

Troubleshooting

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance Cleanroom : no hair products jewelry makeup nail polish perfume exposed piercings facial hair etc... allowed Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)

Job Description

When you join us at Thermo Fisher Scientific youll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create significant contributions to the world.

Division

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD EM business designs manufactures and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro- nano- and picometer scales.

How You Will Make an Impact : Field Service Engineers provide technical support and assistance ensuring the efficient performance of equipment and systems e.g. Metrios 6 (S)TEM Helios 5 DualBeam etc. You will work directly with customers to address their needs ensuring customer satisfaction and product efficiency.

Key Responsibilities :

• Manage and complete more complex service tasks independently.
• Ensure compliance with safety and regulatory standards.
• Ensure accurate and detailed service reports are generated.
• Provide expertise and recommendations on technical issues.
• Collaborate with clients to understand their needs and tailor solutions.
• Offer technical training support to Field Service Engineer I.
• Participate in work schedules creation with colleagues and / or management.
• Provide sales leads and feedback to support teams.

Territory :

up to 50% mix travel within Minneapolis-St. Paul metropolitan area and domestic

Minimum Education

Bachelors degree or higher in mechatronics electronics / engineering or equivalent.

Minimum Experience

2 years of experience in a related field.

Knowledge Skills Abilities

Analytical troubleshooting and problem-solving abilities.

Interest in technology and IT trends.

Knowledge of electron microscopes is an advantage.

Physical Requirements / Work Environment

Excellent hand-eye coordination and manual dexterity.

Benefits

We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!

Compensation and Benefits

The hourly pay range estimated for this position based in Minnesota is $28.85$43.27.

This position may also be eligible to receive a variable annual bonus based on company team and / or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes :

A choice of national medical and dental plans and a national vision plan including health incentive programs

Employee assistance and family support programs including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit :

Key Skills

MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 28 - 43