Field Service Engineer II

Hitachi Automotive Systems Americas, Inc.; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

JR Automation, A Hitachi Group Company, seeks a Field Service Engineer II to troubleshoot, repair and commission automated systems at customer sites. The role demands travel up to 75%, including nights and weekends when required, and involves field reports and on-site programming for robotics and PLC/HMI systems.

Ideal candidates have a strong technical background, 3+ years in automation maintenance, and experience with industrial electronics, safety and quality standards.

Qualifications

• High school diploma or equivalent; required.
• A bachelors degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study, preferred.
• 3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells.
• Current or prior JR Automation experience, or experience in the automation industry is strongly preferred.
• Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred.

Responsibilities

• Travel to customer sites on a moment's notice to perform troubleshooting and repair functions.
• Complete a Field Service Report for each customer service call.
• Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment.
• Maintain a service tool kit and documentation to facilitate rapid customer response.
• Provide telephone-based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems on as needed basis.
• Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance.
• Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation.
• Install and repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics.
• Additional Travel Pay (per hour) is provided for some work assignments.

Skills

Robot troubleshooting

PLC programming

HMI programming

Schematic interpretation

Mechanical aptitude

Education

High school diploma or equivalent

Bachelor's degree or equivalent experience

Tools

JR Automation experience

Automation industry experience

Job description

Job Details

Company: J.R. AUTOMATION TECHNOLOGIES, LLC

Job Title: Field Service Engineer II

Job Schedule: Full time

Remote: Yes

What You’ll Do

• Travel to customer sites on a moment's notice to perform troubleshooting and repair functions. This may include long hours, nights, weekends and holiday work.


• Complete a Field Service Report for each customer service call.


• Troubleshoot, repair and maintain robot controllers, electrical control devices, mechanical units, transfer devices and peripheral equipment.


• Maintain a service tool kit and documentation to facilitate rapid customer response.


• Provide telephone-based troubleshooting support to customers to resolve robot or related peripheral equipment operational problems on as needed basis.


• Robot and system programming and path editing of robot and related peripheral equipment to restore, maintain or optimize system performance.


• Conduct the electrical/hydraulic pneumatic debug, peripheral device programming, machine PLC programming, coordinate the machine debug, power-up, and machine validation.


• Install and repair industrial electronic equipment including I/O networks, data highways, variable speed drives, process control equipment, for a wide variety of automated control systems ranging from simple on-off control to robotics.


• Additional Travel Pay (per hour) is provided for some work assignments.

What You’ll Bring

• High school diploma or equivalent; required.


• A bachelors degree or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study, preferred.


• 3+ years of experience with automated equipment build, troubleshooting & maintenance of automated/robotic cells.


• Current or prior JR Automation experience, or experience in the automation industry is strongly preferred.


• Formal technical training in automated equipment maintenance and troubleshooting on robotic cells and PLC/HMI reprogramming Master certification preferred.

Skills You’ll Have

• Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer.


• Intermediate or expert proficiency in Schematic interpretation Robotics, Electrical, Troubleshooting, PLC and HMI programming.


• Proven mechanical aptitude with a focus on safety and quality.

Other Details

Travel up to 75% of the time may be required. This may include domestic and international travel depending on the project.

Ability to complete Lock Out Tag Out training while employed at JR.

Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.

Company Overview

At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what's possible to automate for tomorrow.

Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators. Fueled by Possible.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to [e-mail]. Queries other than accommodation requests will not be responded to.

Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.

Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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