Field Service Engineer II

Honeywell INC.; City of Albany (NY); On-site; USD 73,000 - 92,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Paid Holidays

Job summary

Honeywell is seeking a Field Service Engineer II to support Building Automation Systems, Access Control, and Fire Alarm systems at Empire State Plaza and nearby facilities in Albany, NY. You will troubleshoot, maintain, commission, and optimize critical building systems to ensure safety, comfort, and operational efficiency.

The role requires independence, strong customer interactions, and the ability to work across Honeywell platforms while delivering high-quality service and documentation.

Qualifications

• Minimum 3 years of experience with BAS, HVAC controls, access control, fire alarm, security, or industrial controls.
• Valid driver's license with acceptable driving record.
• Ability to obtain and maintain access credentials for government/secure facilities.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Perform preventive maintenance, troubleshooting, repair, and optimization of BAS, access control, and fire alarm systems.
• Support HVAC, energy management, security, and life-safety systems.
• Diagnose hardware, software, network, controller, and field device issues.
• Commission, test, and validate newly installed systems and software revisions.
• Modify controller programming, graphics, databases, schedules, alarms, and operator interfaces as required.
• Perform backups, database management, firmware updates, and cybersecurity-related maintenance.
• Inspect and test fire/life-safety systems per codes and requirements.
• Support card access, alarm monitoring, video integration, and security platforms.
• Provide technical support and training to facility personnel and end users.
• Maintain accurate service reports and commissioning documentation.

Skills

Building Automation Systems (BAS)

HVAC Controls

Access Control Systems

Fire Alarm Systems

Security Systems

Industrial Controls

Troubleshooting

Customer Service

Tools

Honeywell EBI

Niagara

WEBS

ComfortPoint

Spyder

CIPer

Pro-Watch

MAXPRO

Notifier

Gamewell-FCI

Job description

Job Description

As a Field Service Engineer II here at Honeywell, you will to support Building Automation Systems (BAS), Access Control, and Fire Alarm systems throughout the Empire State Plaza campus and surrounding customer facilities in Albany, New York. The successful candidate will be responsible for troubleshooting, maintaining, commissioning, and optimizing critical building systems that support the safety, security, comfort, and operational efficiency of customer facilities.

This position requires a highly motivated technical professional who can work independently, interact effectively with customers, and deliver exceptional service across multiple Honeywell technology platforms.

Responsibilities

Key Responsibilities

• Perform preventive maintenance, troubleshooting, repair, and optimization of Honeywell Building Automation, Access Control, and Fire Alarm systems.
• Support HVAC control systems, energy management systems, security systems, and life safety systems.
• Diagnose and resolve hardware, software, network, controller, and field device issues.
• Commission, test, and validate newly installed systems, upgrades, and software revisions.
• Modify controller programming, graphics, databases, schedules, alarms, and operator interfaces as required.
• Perform system backups, database management, firmware updates, and cybersecurity-related maintenance activities.
• Conduct inspections and functional testing of fire alarm and life safety systems in accordance with applicable codes and customer requirements.
• Support card access, alarm monitoring, video integration, and security management platforms.
• Provide technical support and training to facility personnel and end users.
• Maintain accurate documentation, service reports, test records, and commissioning reports utilizing Honeywell service management tools.
• Participate in scheduled on-call rotations and provide emergency service support as required.
• Ensure compliance with Honeywell safety standards, customer requirements, and regulatory requirements.
• Develop and maintain strong customer relationships through proactive communication and high-quality service delivery.

Qualifications

You Must Have

• Minimum 3 years of experience with one or more of the following:
  • Building Automation Systems (BAS)
  • HVAC Controls
  • Access Control Systems
  • Fire Alarm Systems
  • Security Systems
  • Industrial Controls
• Valid driver's license with an acceptable driving record.
• Ability to obtain and maintain access credentials required for government and secure facilities.
• Strong troubleshooting and problem-solving skills.

We Value

• Experience with building automation or control systems.
• Strong problem-solving skills and attention to detail.
• Good teamwork and customer service orientation.Experience with Honeywell EBI, Niagara, WEBS, ComfortPoint, Spyder, CIPer, Pro-Watch, MAXPRO, Notifier, Gamewell-FCI, or equivalent platforms.
• Knowledge of HVAC systems, chillers, boilers, air handling units, VAV systems, and energy management strategies.
• Working knowledge of access control, intrusion detection, video surveillance, and integrated security solutions.
• Familiarity with fire alarm system testing, commissioning, and troubleshooting.
• Understanding of BACnet, Modbus, TCP/IP, IP networking, and other building systems communication protocols.
• Experience supporting large commercial, healthcare, institutional, higher education, or government facilities.
• Ability to read and interpret electrical diagrams, control drawings, riser diagrams, and system schematics.
• NICET certification, manufacturer certifications, or industry-recognized technical credentials are preferred.
• Strong customer service, communication, and organizational skills.

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

The Business Unit

Honeywell Building Automation (BA) is a global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit.

Benefits of Working for Honeywell

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: 8/27/2026.

The annual base salary range for this position is $73,400.00-91,700.00 Please note that this salary information serves as a general guideline. Honeywell Technologies considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.