Field Service Engineer I (semiconductor)

Canon USA & Affiliates; Boise (ID); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire

Volunteer opportunities

Canon merch

Job summary

Canon U.S.A., Inc. in Boise, ID is seeking an entry-level technician to support photolithography equipment such as steppers and scanners.

This full-time role requires on-site presence and includes training to perform repairs, preventive maintenance, installation, calibration, and documentation for customer sites across the US. The position involves travel up to 30%, occasional overseas travel, and flexible shifts.

Qualifications

• HS Diploma, GED, or equivalent experience required; AA/BS preferred, with less than one year of related experience.
• May require up to 30% travel; valid driver’s license and driving record needed.
• Requires basic Excel knowledge; PowerPoint preferred.
• Position may require travel to other offices/customer sites in the US; some overseas travel as needed.
• Requires ability to work flexible shifts, including compressed shifts to meet customer requirements.
• Must be capable of working independently, prioritizing tasks, and staying calm under pressure.
• Driving for company business is an essential function; comply with safety policies.
• Must lift up to 30 pounds; standing and walking for extended periods; ability to read small defects.

Responsibilities

• Perform repairs and preventive maintenance of semiconductor equipment to ensure uptime.
• Install and calibrate semiconductor process equipment to factory specs.
• Escalate advanced repairs to senior technicians as needed.
• Maintain accurate maintenance documentation and periodic reports for management.
• Participate in ongoing technical training and machine installations to expand expertise.

Skills

Basic Excel

PowerPoint

Independent worker

Customer service

Education

HS Diploma or GED

AA or BS degree preferred

Tools

Driver's license

Job description

About the Role

Canon U.S.A., Inc. has an exciting opportunity in Boise, ID area to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. This is an entry level position where you will be trained to support Canon’s photolithography equipment (steppers and scanners).

This position requires full-time presence at your assigned office(s)/worksite(s).

Your Impact

• Perform repairs and preventive maintenance of semiconductor manufacturing equipment to ensure equipment performance and uptime meet customer specifications
• Install and calibrate semiconductor process equipment to factory specifications
• Escalate advanced repairs as needed, to senior level technicians
• Maintain accurate documentation of maintenance activity and provide periodic reports to site and regional management
• Participate in ongoing technical training and machine installations to expand technical expertise.

About You: The Skills & Expertise You Bring

Please note: This is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

• HS Diploma, GED, or equivalent experience required. AA OR BS degree in a related field is preferred, plus less than one year of related experience. (i.e. FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field)
• May require up to 30% travel (valid driver’s license and acceptable driving record necessary)
• Requires basic Excel knowledge. Powerpoint is preferred
• Position may require travel to other offices/customer sites within the US. Some overseas travel as needed
• Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements
• Must be capable of working independently, prioritizing tasks effectively, and maintaining composure in high-pressure situations or when addressing customer demands
• This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies
• Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available
• Substantial amount of standing, walking, typing, grasping, talking and hearing
• Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder
• The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes
• Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
• The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways
• The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

We are providing the anticipated salary range for this role: $27.88 - 41.75 hourly.

Company Overview

About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa .

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• -Employee referral bonus
• -Employee discounts
• -Dress for Your Day attire program (casual is welcome, based on your job function)
• -Volunteer opportunities to give back to our local community
• -Swag! A Canon welcome kit and official merch you can't get anywhere else

All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,