Field Service Engineer I/II-Remote, San Francisco, CA

Cytek Biosciences, Inc.; California, Fremont (MO, CA); Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Field Service Engineer I/II to join their team. In this role, you'll install, troubleshoot, and maintain advanced flow cytometry equipment, ensuring seamless operations at customer sites. With a focus on customer support and technical expertise, you'll be an integral part of a team that values innovation and continuous learning. If you have a passion for technology and a knack for problem-solving, this is the perfect opportunity for you to make a significant impact in the field.

Qualifications

• Degree in Life Sciences or Engineering preferred.
• Prior experience in flow cytometry is a plus.

Responsibilities

• Install, repair, and optimize flow cytometers at customer sites.
• Provide top-tier customer support and manage service requests.

Skills

Problem-Solving Skills

Attention to Detail

Communication Skills

Education

Degree in Life Sciences

Degree in Engineering

Relevant Military Service

Job description

Field Service Engineer I/II

Remote: San Francisco, CA

Are you passionate about cutting-edge technology and hands-on problem-solving? Join Cytek as a Field Service Engineer I/II, where you'll be the expert installing, troubleshooting, and maintaining advanced flow cytometry equipment at customer sites.

What You'll Do:

• Install, repair, and optimize flow cytometers and Cytek upgrades with precision.
• Provide top-tier customer support, ensuring seamless operations and maintaining Cytek's reputation for excellence.
• Identify customer needs and contribute to product improvements.
  Prioritize urgent service requests while keeping customers informed.
• Manage inventory, document service visits, and handle business transactions efficiently.
• Be ready to lift up to 25 lbs, stand for extended periods, and travel as needed.

What We're Looking For:

Education & Experience: A degree in Life Sciences, Engineering, or relevant Military service is preferred. Prior experience in flow cytometry (lab or repair) is a plus!
Tech & Biology Know-How: Basic understanding of biology as it relates to flow cytometry is beneficial.
Professional & Customer-Focused: Strong problem-solving skills, attention to detail, and excellent communication are key.

Why Cytek?

At Cytek, we foster a culture of innovation, teamwork, and continuous learning. Plus, we're an equal-opportunity employer committed to diversity and inclusion.

If you're ready to take your technical expertise on the road and make an impact, apply today!