Field Service Engineer I

Saalex; Tidewater (VA); On-site; USD 65,000 - 115,000; Full time

Benefits offered by this job

Health care plan

Retirement plan

Life insurance

Paid time off

Short/Long term disability

Training & development

Wellness resources

Stock option plan

Job summary

Saalex Corporation seeks a Field Service Engineer I to support Navy IT and network systems across CONUS and OCONUS locations, including Tidewater, VA and San Diego, CA.

The role emphasizes hands-on installation, troubleshooting, and system sustainment of mission-critical infrastructure, with travel, DoD clearance eligibility, and collaboration with engineering and cybersecurity teams.

Qualifications

• 1–3 years in field service engineering or IT support.
• Associate or Bachelor's degree in IT/Engineering/Electronics.
• Hands-on installation, troubleshooting, and repair of IT or network systems.
• Familiar with hardware, cabling, and basic network configurations.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+).
• Ability to obtain and maintain SECRET, Top Secret, or SCI clearance.
• Ability to travel to CONUS and OCONUS sites.
• Strong troubleshooting and independent on-site work skills.
• Effective communication and ability to work independently on-site.

Responsibilities

• Install, configure, and maintain IT hardware and network equipment at field sites.
• Troubleshoot and repair servers, workstations, and network devices.
• Support system integration, upgrades, and deployments per requirements.
• Perform preventive maintenance and health checks for operational readiness.
• Document field activities and configurations.
• Collaborate with engineering, network, and cybersecurity teams.
• Ensure compliance with DoD cybersecurity policies including STIGs during installs.
• Support logistics for equipment, spares, and parts.

Skills

Field service engineering

IT support

Troubleshooting

Network configuration

Documentation

Cybersecurity awareness

Education

Associate or Bachelor's degree

Tools

CompTIA A+

CompTIA Network+

CompTIA Security+

Job description

Saalex Corporationis seeking multipleField Service Engineer I inTidewater, VA and San Diego, CA.Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management, Engineering and Logistics Services, Data Analytics and Business Intelligence Services and Information Technology Services. Founded in 1999 by Travis Mack, Saalex Solutions is a Service Disabled Veteran-Owned and Operated business with prime and subcontract expertise serving the Navy, Army, Air Force, NASA, corporate clients, and local governments. Saalex offers competitive compensation, career development, flexible work schedules and excellent benefits.

Position Type:Contingent on Contract Award.

Salary:$65k-$115k (depending on experience)

The Field Service Engineer Isupportsthe Navy by installing,maintaining, and troubleshooting IT, network, and hardware systems at fielded locations. This role focuses on hands-on technical support, system integration, and sustainment of mission-critical infrastructure across CONUS and OCONUS environments.

Essential Functions:

• Install, configure, andmaintainIT hardware, network equipment, and peripheral systems at field sites.
• Perform on-site troubleshooting and repair of systems including servers, workstations, and network devices.
• Support system integration, upgrades, and deployment activitiesin accordance withengineering and program requirements.
• Execute preventive maintenance and system health checks to ensure operational readiness.
• Document field activities, configurations, and issue resolutionin accordance withprogram standards.
• Collaborate with engineering, network, and cybersecurity teams to resolve technical issues.
• Ensure compliance with DoD cybersecurity policies, including STIGs and system hardening requirements during installations.
• Supportlogisticscoordination for equipment, spares, and replacement parts.

Required:

• 1–3 years of experience in field service engineering, IT support, or related technical field.
• Associate’sorBachelor’s degree in Information Technology, Engineering, Electronics, or related field (or equivalent experience).
• Hands-on experience with installation, troubleshooting, and repair of IT or network systems.
• Familiarity with hardware components, cabling, and basic network configurations.
• Relevant certifications (e.g., CompTIA A+, Network+, Security+).
• Ability to obtain andmaintaina Secret, Top Secret, or SCI clearance.
• Ability to travel to CONUS and OCONUS locations asrequired.
• Strong troubleshooting and problem-solving skills in field environments.
• Effective communication skills and ability to work independently on-site.

Desired:

• Experience supporting DoD or Navyfieldedsystems and remote sites.
• Familiarity with ruggedized systems, tactical communications, or deployed environments.
• Experience with imaging, system deployment tools, or configuration scripts.
• Active Secret, Top Secret, or SCI clearance preferred.

Education:

Associate’sorBachelor’s degree in Information Technology, Engineering, Electronics, or related field (or equivalent experience).

Security Clearance:

Must be eligible to obtain a Secret, Top Secret, or TS/SCI clearance. Active clearances preferred. Requirements to obtain a clearance include US Citizenship, security investigation, etc.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Stock Option Plan