Field Service Engineer - Denver, CO

Beckman Coulter Life Sciences; Denver (CO); Remote; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer, where you'll play a crucial role in enhancing customer satisfaction through effective servicing of advanced life science products. This role offers the chance to work autonomously while being part of a diverse team dedicated to continuous improvement and customer service excellence. With a commitment to employee growth and work/life balance, you'll enjoy flexible work options and the opportunity to travel within a vibrant territory. If you're passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Paid time off

Health insurance

401(k) plan

Qualifications

• 1+ year of experience in troubleshooting instrumentation.
• Experience in regulated laboratory environments preferred.

Responsibilities

• Servicing Beckman Coulter products at customer facilities.
• Supporting customer relationships and ensuring prompt resolution.

Skills

Problem-solving

Diagnosing instrumentation challenges

Customer service

Education

Associate’s degree in mechanical, electrical, biomedical engineering, or life sciences

Job description

Join to apply for the Field Service Engineer - Denver, CO role at Beckman Coulter Life Sciences.

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development, and delivery of solutions that safeguard and improve human health.

Do you want to be part of a Life Sciences Service Organization with a culture focused on growth, development, and work/life balance? In this role, you would have an opportunity to work cross-functionally with a diverse team. Do you enjoy delivering outstanding customer service, continuous improvement, and being part of a team that accelerates growth of Life Science products and services? Do you enjoy working autonomously to achieve team goals? Then, read on!

We are currently seeking a Field Service Engineer responsible for customer satisfaction, including increased throughput, decreased downtime, regular Preventive Maintenance, and upgrades. This person will be a customer advocate and steward for the company.

This position is part of the Global Service Organization and will be working remotely, primarily covering Colorado, New Mexico, Texas, Oklahoma, Arkansas, Tennessee, Mississippi, Louisiana.

In this role, you will be responsible for:

1. Servicing Beckman Coulter products at customer facilities.
2. Supporting customer relationships and commercial initiatives.
3. Ensuring prompt customer needs resolution with a focus on a “first time fix”.

The essential requirements include:

• Associate’s degree in mechanical, electrical, biomedical engineering, life sciences, or equivalent military experience.
• At least 1 year of experience in problem-solving, diagnosing, or troubleshooting instrumentation challenges.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to commute to customer sites within the territory.
• Overnight travel of 10% - 50%.
• Valid driver’s license with an acceptable driving record.
• Ability to lift/move up to 50 lbs. occasionally.

Preferred experience:

• Laboratory or field service experience.
• Experience in regulated laboratory environments.

Beckman Coulter Life Sciences values diversity and offers flexible, remote work options where applicable. The hourly rate ranges from $33.00 to $37.00 per hour, plus potential bonuses/incentives. Benefits include paid time off, health insurance, and 401(k).

We are committed to equal opportunity employment and providing accommodations for applicants with disabilities. For accommodations, contact [e-mail].

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industry: Medical Equipment Manufacturing